Running three Primera stores.

Primera is one of the Netherlands' most familiar everyday retailers, the kind of shop people drop by for cards, gifts, lottery tickets, stationery, and more. Joran Idema runs three Primera stores, and it's from that growth that his story with Workfeed begins.

The Problem.

For a long time, Joran didn't use scheduling software at all. With one store, it simply wasn't needed. But as expansion came into view, that approach stopped making sense. More stores meant more people and more shifts. He needed a simple, professional way to give every employee, across every location, a clear view of the schedule.

"We switched because we've expanded to three stores and wanted to provide a professional way for all employees to view the schedule. Workfeed makes that possible." 
- Joran Idema, Primera.

The Solution.

Getting started with Workfeed didn't slow anything down. Joran was up and running quickly, and now has a single place where the whole team can see who's working, when, and where. That means no more wondering whether a time-off request has been covered by a colleague, or whether the store is properly staffed from opening to closing.

"The implementation process was very simple and completed very quickly. It provides clarity and peace of mind. No more wondering whether an employee who requested time off has been covered by another colleague, or being able to see at a glance that employees are scheduled from opening to closing time."

The Result.

What used to be a careful, time-consuming task now takes Joran minutes. And when a shift needs filling, he doesn't have to chase anyone down, employees respond to open shifts themselves.

"I finish creating schedules in no time. It takes me 10 minutes in total to create a 4-week schedule for each of my stores. My favorite part of Workfeed is that I can publish a schedule with open shifts, and employees can respond themselves to indicate they want to work that extra shift. It saves me a lot of time from having to personally approach every employee to ask if they can work an extra shift on a specific date."

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