UPSTACK helps a CFO with IT innovation to maintain a competitive edge
Summary
As a Chief Financial Officer, Nathan Davis holds a fiduciary responsibility of maximizing revenues and reducing unnecessary cost and risk. As a leading national manufacturer of pipe products for the waterworks industry, the company was celebrating 50 years of business and considered an innovative leader, with a reputation for high-quality products made in the USA. The company had arrived at a crucial inflection point.
The Challenge
A fast-approaching corporate building remodel was underway and construction would disrupt their current data center, operations, and customer service. Davis’ internal IT team was not making progress and could not overcome significant issues with legacy architecture. Lack of IT innovation had begun to affect their ability to deliver fast and superior customer service. Transformation was needed quickly to continue their competitive advantage in the market, and Davis was the catalyst to ensure it would happen.
“With the help of UPSTACK, in less than two months we completed a comprehensive multi-vendor evaluation, cost analysis, and technology roadmap.
– Nathan Davis,
CFO, Leading pipe product manufacturing company
”
The Approach and Services
UPSTACK’s primary focus was accelerating cloud adoption to reduce labor and equipment costs. Second, UPSTACK’s market intelligence assessment independently evaluated suitable vendors and solutions while keeping the client anonymous.
Services included:
- Cloud enablement – acceleration of services
- Solutions design and architecture validation
- Vendor due diligence
- Network, telephony, and conferencing
- Contact center as a service (CCaaS)
The Outcome
UPSTACK and the CFO worked together to create a consolidated operating model to streamline IT and shift labor resources away from commodity activities and toward strategic outcomes. UPSTACK also designed a better architecture to support their business, and the client’s reputation for superior customer service was maintained.
Speak with an UPSTACK Advisor to Grow Your Business
UPSTACK helps businesses cut technology costs, deploy faster systems, and simplify vendor decisions, at no cost to you. Talk to an UPSTACK advisor today and get matched with the vendors that actually fit your needs, plus receive access to a technology management dashboard that helps eliminate zombie spend, kills vendor sprawl, and gives you full visibility into your tech stack.
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