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Catchpoint Blog

SRE Report: AI optimism and the economics of effort SRE Report: Why fast is what users trust SRE Report 2026: What surprised us, what didn't, and why the gaps matter most The SRE Report 2026: Defensible Ns Why Synthetic Tracing Delivers Better Data, Not Just More Data A New Chapter: LogicMonitor + Catchpoint – A Personal Note from Mehdi Mezmo + Catchpoint deliver observability SREs can rely on The four pillars holding up your digital business, and what happens when they crumble When payments pause: lessons from a global payments outage Observability 2025 Decoded: What the DZone Report Means for SLO-Driven Ops The next evolution of WebPageTest has arrived, and it’s a game-changer The Monitoring Blind Spot That Could Cost You Black Friday Powering Mexico’s Digital Future: Expanded Internet Observability with Catchpoint The Next Chapter of WebPageTest: Your New Experience Starts Soon SRE Report Retrospectives — Have AIOps Predictions Held Up? When BGP becomes UX: The inside story of a SaaS routing decision gone wrong (or right) Session Replay explained: A guide to seeing digital experience through your user’s eyes Making the invisible visible: Are your cloud firewalls and DDoS protection really working? Why it’s time to move beyond APM: Monitoring from the user’s perspective When metrics mislead: Inside the 2025 Retail Web Performance Benchmark The vendor trap: why your next outage won’t be your fault—but will be your problem LLMs don’t stand still: How to monitor and trust the models powering your AI Semantic Caching: What We Measured, Why It Matters The Annual SRE Survey Is Open—We Want to Hear from You Observability isn’t about the tool. It’s about the truth Invisible dependencies, visible impact: Lessons from the Google Cloud outage Real-time detection of BGP blackholing and prefix hijacks Leading analyst firm reveals the real cost of internet disruptions The Power of Over 3000 Intelligent Observability Agents Monitoring in the Age of Complexity: 5 Assumptions CIOs Need to Rethink Why Intelligent Traffic Steering is Critical for Performance and Cost Optimization Retail digital performance event recap: Key insights from IBM & Catchpoint Zendesk outage: A case for proactive monitoring and faster incident response Silence during chaos: Why the X outage is a call to arms for proactive monitoring The $1 Million Lesson: Building a Culture of Quality Through SLAs When AI tools fail: How to map your AI dependencies for proactive visibility Why Super Bowl 2025 was a triumph for Internet Resilience Why Internet Performance Monitoring is the new health check for IT organizations Why use Playwright in Catchpoint for synthetic monitoring Introducing WebPageTest Expert Plan: Real-Time Insights, Synthetic + RUM together in One Platform The shift to digital: How businesses are reshaping their priorities for 2025 The SRE Report 2025's Call to Action Monitoring in the Age of the Internet: DEM, IPM, and APM—What You Need to Know SSL Monitoring, Trust, and McLOVIN Performing for the holidays: Look beyond uptime for season sales success Lessons from Microsoft’s office 365 Outage: The Importance of third-party monitoring The hidden challenges of Internet Resilience: Key insights from 2024 report When SSL Issues aren’t just about SSL: A deep dive into the TIBCO Mashery outage The curious case of Marriott and the untold impact of web performance on revenue Preparing for the unexpected: Lessons from the AJIO and Jio Outage It’s time to stop neglecting the elephant in the room: Performance Matters! The Need for Speed: Highlights from IBM and Catchpoint’s Global DNS Performance Study Learnings from ServiceNow’s Proactive Response to a Network Breakdown Webinar Recap: Taking Web Performance to the Next Level Use the Catchpoint Terraform Provider in your CI/CD workflows Is the Internet ready for L4S? Takeaways from the CrowdStrike outage: third-parties can pose risk July 19th global IT outage reminds us of digital complexity 5 Actions you can take to improve digital performance 2024: A banner year for Internet Resilience APM vs Observability: Both-and, not either-or AppAssure: Ensuring the resilience of your Tier-1 applications just became easier APM vs observability: why your definitions are broken APM vs Observability: What comes next? APM vs Observability: Observing beyond APM Achieving stability with agility in your CI/CD pipeline AWS Outage: How do you prepare for the failure of your own safety net? Agentic AI: Powerful But Fragile—What You Need to Know Catch frustration before it costs you: New tools for a better user experience Catchpoint Expands Observability Network to Barcelona: A Growing Internet Hub Catchpoint Peak Performance Summit 2025: Redefining Observability for the Outcome Economy Catchpoint named a leader in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring Consolidation and Modernization in Enterprise Observability Connected Devices: Unlocking the next frontier of Internet Performance Monitoring Cloud Monitoring's Blind Spot: The User Perspective Cloudflare’s Resolver Outage: More Than Just DNS Cloudflare outage: another wake-up call for resilience planning Demystifying API Monitoring and Testing with IPM Creating the IPM Category: Catchpoint’s Journey to Leadership and the LogicMonitor Era Critical Requirements for Modern API Monitoring Customer Survey 2024: Unveiling insights and impact Did Delta's slow web performance signal trouble before CrowdStrike? Diagnosing Wi-Fi failures that traditional tools miss: a case study DNS misconfiguration can happen to anyone - the question is how fast can you detect it? ECN explained: Navigate congestion for faster, smoother data delivery Don’t get caught in the dark: Lessons from a Lumen & AWS micro-outage Escalating risk, shrinking margins: The 2025 Internet Resilience Report From refresh to results: the metrics that shaped Election Day 2024 coverage Fast and furious: The importance of performance in the digital age Getting Started with Traceroute From the source to the edge: the six agent types you can’t ignore From SEO to AEO: Why Web Performance Is the Key to AI Search Success Going for gold: Testing the resilience of Olympic websites Here’s the proof: What the fastest sites on the web have in common Google’s Agent-to-Agent (A2A) Protocol is here—Now Let’s Make it Observable How IPM helped a top tech brand catch an OpenAI outage before it became a crisis How AI Turns Monitoring From “What Now?” Into “What’s Next?” How SAP achieved world-class uptime through modern observability How to Monitor AI Agents in Commerce Systems
Web Performance Experts Look into the Future of Web Performance
2024-10-31 · via Catchpoint Blog

in this blog post

Last month, web performance experts from leading brands joined an exclusive session with the Catchpoint product team to explore new features and future enhancements in WebPageTest and Catchpoint Internet Performance Monitoring (IPM). This post shares highlights from that session.  

Key announcements and insights

Incorporating WebPageTest into Catchpoint’s platform

One of the most exciting updates shared was the integration of WebPageTest into the Catchpoint IPM Platform. This powerful combination provides users with access to Catchpoint's comprehensive suite of enterprise offerings, including Real User Monitoring (RUM), SLO, DNS, SSL, CDN monitoring, and much more.  

Next year, all WebPageTest users—including registered free and Pro users—will experience an upgraded experience as WebPageTest is fully integrated into the Catchpoint portal.

New features for pro users: boosting performance insights

WebPageTest Pro users can expect several new capabilities designed to enhance performance monitoring:  

  • Scheduled tests: Automate performance tests on a customizable schedule—from every minute to several hours—to enable continuous performance monitoring.
  • Overview dashboard: This central hub provides an at-a-glance view of the health of your tests, helping you track performance over time.
  • Smartboards: Delivers in-depth performance analysis, offering insights into key performance components like JavaScript execution, asset loading, and third-party content.
  • Alerts: Set up customizable performance alerts, ensuring timely responses to potential problems, with notifications sent via email, Slack, or PagerDuty.
  • Team collaboration: Bring your team into the fold with multi-user access, allowing for seamless collaboration on performance monitoring and test results.

With the new WebPageTest Enterprise plan, users can take advantage of enhanced features like Single Sign-On (SSO), advanced security controls, and access to the world’s largest global observability network, with over 2,800 vantage points in over 100 countries worldwide. This upgrade will empower web teams to further enhance the user experience by providing the most comprehensive and advanced platform for IPM.  

Catchpoint’s core mission is to reduce the time it takes to detect and troubleshoot Internet performance problems before they impact your customers, ultimately protecting your revenue. We do this by monitoring what truly matters—not just your website but all the elements of your Internet Stack—from the locations that matter most: where your customers are, helping you get answers faster.

Expanding Into mobile RUM and introducing frustration metrics

To further enhance user experience monitoring, Catchpoint is expanding into mobile Real User Monitoring (RUM), enabling teams to track performance on mobile devices with OpenTelemetry support. Additionally, new frustration metrics—such as rage clicks, dead clicks, and thrash cursor—help teams pinpoint user pain points more effectively, providing a comprehensive view of user interactions and areas for optimization.

Internet Sonar and Stack Map: enhanced visibility for your digital services

Catchpoint’s Internet Sonar and Internet Stack Map provide a unique solution for monitoring the health of your digital services and the Internet dependencies they rely on.

  • Internet Sonar continuously tracks external services like DNS, CDN, cloud providers, and ISPs, giving you instant visibility into outages. It allows teams to rapidly determine whether issues are internal or related to third-party services, reducing the time spent troubleshooting and eliminating unnecessary war rooms.
  • Internet Stack Map offers a live, system-level dashboard of your entire digital service stack. It automatically discovers all the external services your systems depend on and correlates outages from Internet Sonar with those dependencies.  

You can run synthetic tests on anything within the map, allowing you to correlate performance tests with outages, effectively "connecting the dots" between Internet disruptions and their impact on your services. In fact, you can run synthetic tests using virtually any protocol, from MQTT for monitoring IoT systems to SIP for VoIP testing, along with various protocols for email, connectivity, APIs, and custom protocols to test basically anything on the internet. Additionally, customers can deploy enterprise nodes to run tests from, to, or within their offices, data centers, or other strategic locations.

Together, these tools facilitate rapid issue resolution and bolster Internet resilience across complex, multi-cloud environments, offering visibility that simple web testing tools or traditional APM tools cannot match.

Application Tracing: in-depth performance insights

Application Tracing allows users to drill down into performance problems, offering a more granular view of application performance. Users can tie application tracing directly to synthetic tests, allowing real-time analysis of failures and latency.  

By leveraging the OpenTelemetry SDK, teams can collect performance tracing data from applications to pinpoint bottlenecks and latency issues. The overview dashboard for tracing highlights service health with color-coded indicators, delivering immediate insights into performance status.  

Performance-based SLO/XLO monitoring

XLO (Experience Level Objectives) monitoring enables users to measure against experience-level objectives over time. XLO is an emerging term focused on what really matters: the user experience, such as ensuring 99.9% uptime each quarter while also guaranteeing that users in key locations can load a page or complete a transaction in under 3 seconds.

By adopting XLOs, organizations can set targeted goals that align with both business objectives and user expectations. Teams can monitor progress, make adjustments in real time, and continuously optimize performance. This proactive approach helps ensure they meet SLAs and deliver a seamless user experience, ultimately improving service quality and customer satisfaction.

What’s next?

As always, feedback from our Web Performance Experts is essential to shaping the future of WebPageTest. The session was highly interactive, with participants providing valuable feedback and suggestions for future enhancements.  

Catchpoint remains committed to improving WebPageTest while maintaining and contributing to its open-source foundation. WebPageTest.org will continue to serve as a vital resource for the community, while users of the self-serve Catchpoint portal can look forward to new features and capabilities in the months ahead.  

In the next few months, VIP members will soon have an exclusive opportunity to preview the new portal and explore upcoming features firsthand. We’ll provide a summary here along with training resources to ensure a smooth transition. We aimed to maintain consistency in the UI. Stay tuned for more thrilling updates!

Many of the new WebPageTest features within the Catchpoint IPM Platform were demonstrated in our recent webinar. To see these features in action, watch the full webinar recording here.  

We’re excited to continue pushing the boundaries of what’s possible with WebPageTest and to deliver the most powerful web performance monitoring tools on the market.

Last month, web performance experts from leading brands joined an exclusive session with the Catchpoint product team to explore new features and future enhancements in WebPageTest and Catchpoint Internet Performance Monitoring (IPM). This post shares highlights from that session.  

Key announcements and insights

Incorporating WebPageTest into Catchpoint’s platform

One of the most exciting updates shared was the integration of WebPageTest into the Catchpoint IPM Platform. This powerful combination provides users with access to Catchpoint's comprehensive suite of enterprise offerings, including Real User Monitoring (RUM), SLO, DNS, SSL, CDN monitoring, and much more.  

Next year, all WebPageTest users—including registered free and Pro users—will experience an upgraded experience as WebPageTest is fully integrated into the Catchpoint portal.

New features for pro users: boosting performance insights

WebPageTest Pro users can expect several new capabilities designed to enhance performance monitoring:  

  • Scheduled tests: Automate performance tests on a customizable schedule—from every minute to several hours—to enable continuous performance monitoring.
  • Overview dashboard: This central hub provides an at-a-glance view of the health of your tests, helping you track performance over time.
  • Smartboards: Delivers in-depth performance analysis, offering insights into key performance components like JavaScript execution, asset loading, and third-party content.
  • Alerts: Set up customizable performance alerts, ensuring timely responses to potential problems, with notifications sent via email, Slack, or PagerDuty.
  • Team collaboration: Bring your team into the fold with multi-user access, allowing for seamless collaboration on performance monitoring and test results.

With the new WebPageTest Enterprise plan, users can take advantage of enhanced features like Single Sign-On (SSO), advanced security controls, and access to the world’s largest global observability network, with over 2,800 vantage points in over 100 countries worldwide. This upgrade will empower web teams to further enhance the user experience by providing the most comprehensive and advanced platform for IPM.  

Catchpoint’s core mission is to reduce the time it takes to detect and troubleshoot Internet performance problems before they impact your customers, ultimately protecting your revenue. We do this by monitoring what truly matters—not just your website but all the elements of your Internet Stack—from the locations that matter most: where your customers are, helping you get answers faster.

Expanding Into mobile RUM and introducing frustration metrics

To further enhance user experience monitoring, Catchpoint is expanding into mobile Real User Monitoring (RUM), enabling teams to track performance on mobile devices with OpenTelemetry support. Additionally, new frustration metrics—such as rage clicks, dead clicks, and thrash cursor—help teams pinpoint user pain points more effectively, providing a comprehensive view of user interactions and areas for optimization.

Internet Sonar and Stack Map: enhanced visibility for your digital services

Catchpoint’s Internet Sonar and Internet Stack Map provide a unique solution for monitoring the health of your digital services and the Internet dependencies they rely on.

  • Internet Sonar continuously tracks external services like DNS, CDN, cloud providers, and ISPs, giving you instant visibility into outages. It allows teams to rapidly determine whether issues are internal or related to third-party services, reducing the time spent troubleshooting and eliminating unnecessary war rooms.
  • Internet Stack Map offers a live, system-level dashboard of your entire digital service stack. It automatically discovers all the external services your systems depend on and correlates outages from Internet Sonar with those dependencies.  

You can run synthetic tests on anything within the map, allowing you to correlate performance tests with outages, effectively "connecting the dots" between Internet disruptions and their impact on your services. In fact, you can run synthetic tests using virtually any protocol, from MQTT for monitoring IoT systems to SIP for VoIP testing, along with various protocols for email, connectivity, APIs, and custom protocols to test basically anything on the internet. Additionally, customers can deploy enterprise nodes to run tests from, to, or within their offices, data centers, or other strategic locations.

Together, these tools facilitate rapid issue resolution and bolster Internet resilience across complex, multi-cloud environments, offering visibility that simple web testing tools or traditional APM tools cannot match.

Application Tracing: in-depth performance insights

Application Tracing allows users to drill down into performance problems, offering a more granular view of application performance. Users can tie application tracing directly to synthetic tests, allowing real-time analysis of failures and latency.  

By leveraging the OpenTelemetry SDK, teams can collect performance tracing data from applications to pinpoint bottlenecks and latency issues. The overview dashboard for tracing highlights service health with color-coded indicators, delivering immediate insights into performance status.  

Performance-based SLO/XLO monitoring

XLO (Experience Level Objectives) monitoring enables users to measure against experience-level objectives over time. XLO is an emerging term focused on what really matters: the user experience, such as ensuring 99.9% uptime each quarter while also guaranteeing that users in key locations can load a page or complete a transaction in under 3 seconds.

By adopting XLOs, organizations can set targeted goals that align with both business objectives and user expectations. Teams can monitor progress, make adjustments in real time, and continuously optimize performance. This proactive approach helps ensure they meet SLAs and deliver a seamless user experience, ultimately improving service quality and customer satisfaction.

What’s next?

As always, feedback from our Web Performance Experts is essential to shaping the future of WebPageTest. The session was highly interactive, with participants providing valuable feedback and suggestions for future enhancements.  

Catchpoint remains committed to improving WebPageTest while maintaining and contributing to its open-source foundation. WebPageTest.org will continue to serve as a vital resource for the community, while users of the self-serve Catchpoint portal can look forward to new features and capabilities in the months ahead.  

In the next few months, VIP members will soon have an exclusive opportunity to preview the new portal and explore upcoming features firsthand. We’ll provide a summary here along with training resources to ensure a smooth transition. We aimed to maintain consistency in the UI. Stay tuned for more thrilling updates!

Many of the new WebPageTest features within the Catchpoint IPM Platform were demonstrated in our recent webinar. To see these features in action, watch the full webinar recording here.  

We’re excited to continue pushing the boundaries of what’s possible with WebPageTest and to deliver the most powerful web performance monitoring tools on the market.