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Catchpoint Blog

SRE Report: AI optimism and the economics of effort SRE Report: Why fast is what users trust SRE Report 2026: What surprised us, what didn't, and why the gaps matter most The SRE Report 2026: Defensible Ns Why Synthetic Tracing Delivers Better Data, Not Just More Data Mezmo + Catchpoint deliver observability SREs can rely on The four pillars holding up your digital business, and what happens when they crumble When payments pause: lessons from a global payments outage Observability 2025 Decoded: What the DZone Report Means for SLO-Driven Ops The next evolution of WebPageTest has arrived, and it’s a game-changer The Monitoring Blind Spot That Could Cost You Black Friday Powering Mexico’s Digital Future: Expanded Internet Observability with Catchpoint The Next Chapter of WebPageTest: Your New Experience Starts Soon SRE Report Retrospectives — Have AIOps Predictions Held Up? When BGP becomes UX: The inside story of a SaaS routing decision gone wrong (or right) Session Replay explained: A guide to seeing digital experience through your user’s eyes Making the invisible visible: Are your cloud firewalls and DDoS protection really working? Why it’s time to move beyond APM: Monitoring from the user’s perspective When metrics mislead: Inside the 2025 Retail Web Performance Benchmark The vendor trap: why your next outage won’t be your fault—but will be your problem LLMs don’t stand still: How to monitor and trust the models powering your AI Semantic Caching: What We Measured, Why It Matters The Annual SRE Survey Is Open—We Want to Hear from You Observability isn’t about the tool. It’s about the truth Invisible dependencies, visible impact: Lessons from the Google Cloud outage Real-time detection of BGP blackholing and prefix hijacks Leading analyst firm reveals the real cost of internet disruptions The Power of Over 3000 Intelligent Observability Agents Monitoring in the Age of Complexity: 5 Assumptions CIOs Need to Rethink Why Intelligent Traffic Steering is Critical for Performance and Cost Optimization Retail digital performance event recap: Key insights from IBM & Catchpoint Zendesk outage: A case for proactive monitoring and faster incident response Silence during chaos: Why the X outage is a call to arms for proactive monitoring The $1 Million Lesson: Building a Culture of Quality Through SLAs When AI tools fail: How to map your AI dependencies for proactive visibility Why Super Bowl 2025 was a triumph for Internet Resilience Why Internet Performance Monitoring is the new health check for IT organizations Why use Playwright in Catchpoint for synthetic monitoring Introducing WebPageTest Expert Plan: Real-Time Insights, Synthetic + RUM together in One Platform The shift to digital: How businesses are reshaping their priorities for 2025 The SRE Report 2025's Call to Action Monitoring in the Age of the Internet: DEM, IPM, and APM—What You Need to Know SSL Monitoring, Trust, and McLOVIN Performing for the holidays: Look beyond uptime for season sales success Lessons from Microsoft’s office 365 Outage: The Importance of third-party monitoring Web Performance Experts Look into the Future of Web Performance The hidden challenges of Internet Resilience: Key insights from 2024 report When SSL Issues aren’t just about SSL: A deep dive into the TIBCO Mashery outage The curious case of Marriott and the untold impact of web performance on revenue Preparing for the unexpected: Lessons from the AJIO and Jio Outage It’s time to stop neglecting the elephant in the room: Performance Matters! The Need for Speed: Highlights from IBM and Catchpoint’s Global DNS Performance Study Learnings from ServiceNow’s Proactive Response to a Network Breakdown Webinar Recap: Taking Web Performance to the Next Level Use the Catchpoint Terraform Provider in your CI/CD workflows Is the Internet ready for L4S? Takeaways from the CrowdStrike outage: third-parties can pose risk July 19th global IT outage reminds us of digital complexity 5 Actions you can take to improve digital performance 2024: A banner year for Internet Resilience APM vs Observability: Both-and, not either-or AppAssure: Ensuring the resilience of your Tier-1 applications just became easier APM vs observability: why your definitions are broken APM vs Observability: What comes next? APM vs Observability: Observing beyond APM Achieving stability with agility in your CI/CD pipeline AWS Outage: How do you prepare for the failure of your own safety net? Agentic AI: Powerful But Fragile—What You Need to Know Catch frustration before it costs you: New tools for a better user experience Catchpoint Expands Observability Network to Barcelona: A Growing Internet Hub Catchpoint Peak Performance Summit 2025: Redefining Observability for the Outcome Economy Catchpoint named a leader in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring Consolidation and Modernization in Enterprise Observability Connected Devices: Unlocking the next frontier of Internet Performance Monitoring Cloud Monitoring's Blind Spot: The User Perspective Cloudflare’s Resolver Outage: More Than Just DNS Cloudflare outage: another wake-up call for resilience planning Demystifying API Monitoring and Testing with IPM Creating the IPM Category: Catchpoint’s Journey to Leadership and the LogicMonitor Era Critical Requirements for Modern API Monitoring Customer Survey 2024: Unveiling insights and impact Did Delta's slow web performance signal trouble before CrowdStrike? Diagnosing Wi-Fi failures that traditional tools miss: a case study DNS misconfiguration can happen to anyone - the question is how fast can you detect it? ECN explained: Navigate congestion for faster, smoother data delivery Don’t get caught in the dark: Lessons from a Lumen & AWS micro-outage Escalating risk, shrinking margins: The 2025 Internet Resilience Report From refresh to results: the metrics that shaped Election Day 2024 coverage Fast and furious: The importance of performance in the digital age Getting Started with Traceroute From the source to the edge: the six agent types you can’t ignore From SEO to AEO: Why Web Performance Is the Key to AI Search Success Going for gold: Testing the resilience of Olympic websites Here’s the proof: What the fastest sites on the web have in common Google’s Agent-to-Agent (A2A) Protocol is here—Now Let’s Make it Observable How IPM helped a top tech brand catch an OpenAI outage before it became a crisis How AI Turns Monitoring From “What Now?” Into “What’s Next?” How SAP achieved world-class uptime through modern observability How to Monitor AI Agents in Commerce Systems
A New Chapter: LogicMonitor + Catchpoint – A Personal Note from Mehdi
2025-12-02 · via Catchpoint Blog

in this blog post

In 2008, I was sitting in my garage office with a simple but stubborn idea: the Internet deserved better. End users deserved better. Companies needed a way to truly understand what their customers were experiencing, not just what their servers were reporting. Digital Experience Monitoring wasn’t a category yet. But the need was unmistakable.

That idea didn’t come from theory or ambition. It came from lived experiences.  

We were the people operating DoubleClick, monitoring DoubleClick and sometimes breaking DoubleClick (mea culpa). We knew firsthand the pain of downtime, slowness, false positives, rigid monitoring tools, and the limitations of an application-centric approach that didn’t reflect what users were actually seeing. We felt that pain deeply, and we knew the industry needed something better. Something built from the outside in.

So, what started as a crazy idea in that garage grew into something far bigger than I could have ever imagined.  

And today, as Catchpoint begins its next chapter by joining LogicMonitor, I’m filled with pride, gratitude, and amazing emotions.

A screenshot of a computerAI-generated content may be incorrect.

LogicMonitor + Catchpoint

This moment isn’t just a business milestone. It’s personal. It’s a reflection of every person who believed, contributed, sacrificed, and pushed us forward. And so, this is a moment to say THANK YOU.

To my co-founders: Drit, Veronica, and Scotte

None of this would have been possible without the three of you.

  • Dritan Suljoti, you were the visionary architect. The partner who transformed impossible ideas into reality and stood shoulder-to-shoulder through every pivot, challenge, and breakthrough, including coming up with the Catchpoint brand at the eleventh hour!
  • Veronica Ellis, your leadership in establishing engineering best practices and building the front-end stack that wowed our customers.
  • J. Scotte Barkan, in 2008 you decided to build a NoSQL database that was not only ahead of its time, but became the foundation for everything we would go on to build. Your engineering brilliance defined our early DNA.

Together, we took a wild idea and built something extraordinary.

To our employees — past and present

You are the heart of Catchpoint.

To the early team who joined when all we had was a vision and a prototype, thank you for your belief and bravery.

To the engineers who built one of the world’s most advanced global observability platforms, your work will influence the industry for years to come.

To product, marketing, sales, support, value engineering, PS, customer success, SRE, and operations, you turned technology into a movement, a trusted brand, and a mission lived daily.

You were pioneers. You sacrificed, pushed, collaborated, and innovated with passion. You helped create a culture defined by excellence, humility, resilience, heart and my favorite GRIT!

And to our executive team — Gerardo A Dada, Coley Burke, Eva Bose-Chatterton (she/her), Matt Izzo, Dritan Suljoti, and James Stewart — thank you for your leadership, your resilience, and your unwavering commitment to the mission.

You each stepped into some of the most demanding roles in the company and carried them with integrity, courage, and an ownership mindset. You helped guide us through scale, uncertainty, and opportunity. You made tough decisions, protected our culture, supported our people, and ensured we continued to move forward with purpose.  

Leading a company is never a solo act. You were the team that helped shoulder the weight, amplify the vision, and make the impossible achievable

To our customers

Thank you for trusting us to protect the digital experiences of billions of users, machines, robots, cars, manufacturing plants, airplanes, buses, conference rooms, and so much more around the world.

You challenged us, inspired us, and pushed us to innovate relentlessly. Many of you have been with us since 2010, and I am deeply grateful for your loyalty and partnership.  

Catchpoint is what it is because of you and for you!

To our families

None of this would have been possible without you.

To our partners, wives, husbands, children, parents, and loved ones, you have been the invisible team that made the visible one possible.

You supported us through long nights, early-morning pages, holiday emergencies, late flights, and unexpected outages. You carried us through the moments when the mission demanded everything. We arrived late to expensive Valentine’s dinners, missed birthdays, Thanksgiving, Halloween trick-or-treat, school events, and even Christmas mornings because a customer needed us or a crisis unfolded.

You held our families together while we helped hold the company together.

Your patience, your sacrifice, and your love have been the quiet foundation beneath every achievement. You are the unsung heroes of Catchpoint, the other set of employees, the invisible ones, without whom none of this could exist.

Thank you for your strength, your understanding, and your unwavering belief in us.

To our investors, advisors, and mentors

We were fortunate to have remarkable partners on this journey.

A heartfelt thank you to Neeraj Agrawal from Battery Ventures, who believed in us early and supported our big, bold ambitions. I have learned so much from you!

Thank you to Steve Abbott, Rajeev Dham, Rami Branitzky and the entire Sapphire Ventures team for helping us scale thoughtfully and strategically.

To our board members Vance Loiselle and Dave Temkin, your impact has been profound. Vance, your GTM expertise sharpened our commercial motion. Dave, your technical insight helped us build for performance and scale without compromise.

And a very personal thank you to Brian Gentile from the 10X CEO group.

Being a CEO is rewarding and humbling, but also incredibly challenging and lonely. It requires growing into the leader your company will need tomorrow. Brian, your mentorship helped me do exactly that. You pushed me to evolve, to think bigger, and to become a better version of myself every day! That was no small task.

I was also blessed to be part of an inspiring cohort of CEOs, including leaders like Ali Ghodsi from Databricks, Eugenio Pace from Auth0, Shyam Rao, Craig Hinkley and Stuart Frankel. Your honesty, camaraderie, and wisdom made me a stronger leader and a better human.

A special thank you to the DoubleClick Alumni community, my first professional family. You were always there when I needed help, advice, connections, or just honest feedback. Some of you even became our earliest customers. Your support in those fragile early days meant more than you know. Thank you for always answering the call.

A Journey worth celebrating

From the first lines of code in my garage… (Vero and Scotte)

To our earliest customers who took a chance on us…

To building a global network of observability nodes… all 3000 of them!

To helping hundreds of companies, ensure fast, reliable, delightful digital experiences for billions of end users…  

To being on the Gartner Magic Quadrant twice as a leader with incredible competitors!

This journey has been the honor of my life.

As we look ahead, LogicMonitor is the right home for Catchpoint. They share our obsession with reliability, our customer-first philosophy, and our belief that observability must start with the user’s experience.

And honestly — it just felt right.

From the moment I met Christina Crawford Kosmowski, Anna Heery, and Alyene Schneidewind, I knew this was the team we wanted to join forces with. Their authenticity, vision, and commitment to customers mirrored our own. The alignment was immediate and natural. It fit like a glove.

Being supported by Vista Equity Partners, PSG, and KKR was also a major part of that confidence. Their track record of scaling category-defining platforms, combined with their operational excellence, gave us the assurance that Catchpoint’s mission and people would be in exceptional hands.

Together, we will build a unified platform that connects infrastructure, performance, and digital experience into one powerful, intelligent view.

This is not the end of Catchpoint’s story. This is the next chapter, a bolder, richer one. I look forward to helping write many pages!

Gratitude and excitement

To everyone who has been part of this incredible journey: thank you.

Thank you for believing, supporting, challenging, and building alongside us.

From a garage in Los Angeles in 2008 to a global digital experience platform in 2025, what an extraordinary ride it has been. And the mission continues: We will keep making the Internet better for everyone.

Mehdi

Summary

LogicMonitor has acquired Catchpoint, combining AI-first hybrid observability with Internet and digital experience monitoring to make downtime optional for modern enterprises. In this post, founder Mehdi Daoudi reflects on Catchpoint’s journey from a 2008 garage startup to a global platform, thanking the people who made it possible and explaining why LogicMonitor is the right home for the next chapter in making the Internet better for everyone.

In 2008, I was sitting in my garage office with a simple but stubborn idea: the Internet deserved better. End users deserved better. Companies needed a way to truly understand what their customers were experiencing, not just what their servers were reporting. Digital Experience Monitoring wasn’t a category yet. But the need was unmistakable.

That idea didn’t come from theory or ambition. It came from lived experiences.  

We were the people operating DoubleClick, monitoring DoubleClick and sometimes breaking DoubleClick (mea culpa). We knew firsthand the pain of downtime, slowness, false positives, rigid monitoring tools, and the limitations of an application-centric approach that didn’t reflect what users were actually seeing. We felt that pain deeply, and we knew the industry needed something better. Something built from the outside in.

So, what started as a crazy idea in that garage grew into something far bigger than I could have ever imagined.  

And today, as Catchpoint begins its next chapter by joining LogicMonitor, I’m filled with pride, gratitude, and amazing emotions.

A screenshot of a computerAI-generated content may be incorrect.

LogicMonitor + Catchpoint

This moment isn’t just a business milestone. It’s personal. It’s a reflection of every person who believed, contributed, sacrificed, and pushed us forward. And so, this is a moment to say THANK YOU.

To my co-founders: Drit, Veronica, and Scotte

None of this would have been possible without the three of you.

  • Dritan Suljoti, you were the visionary architect. The partner who transformed impossible ideas into reality and stood shoulder-to-shoulder through every pivot, challenge, and breakthrough, including coming up with the Catchpoint brand at the eleventh hour!
  • Veronica Ellis, your leadership in establishing engineering best practices and building the front-end stack that wowed our customers.
  • J. Scotte Barkan, in 2008 you decided to build a NoSQL database that was not only ahead of its time, but became the foundation for everything we would go on to build. Your engineering brilliance defined our early DNA.

Together, we took a wild idea and built something extraordinary.

To our employees — past and present

You are the heart of Catchpoint.

To the early team who joined when all we had was a vision and a prototype, thank you for your belief and bravery.

To the engineers who built one of the world’s most advanced global observability platforms, your work will influence the industry for years to come.

To product, marketing, sales, support, value engineering, PS, customer success, SRE, and operations, you turned technology into a movement, a trusted brand, and a mission lived daily.

You were pioneers. You sacrificed, pushed, collaborated, and innovated with passion. You helped create a culture defined by excellence, humility, resilience, heart and my favorite GRIT!

And to our executive team — Gerardo A Dada, Coley Burke, Eva Bose-Chatterton (she/her), Matt Izzo, Dritan Suljoti, and James Stewart — thank you for your leadership, your resilience, and your unwavering commitment to the mission.

You each stepped into some of the most demanding roles in the company and carried them with integrity, courage, and an ownership mindset. You helped guide us through scale, uncertainty, and opportunity. You made tough decisions, protected our culture, supported our people, and ensured we continued to move forward with purpose.  

Leading a company is never a solo act. You were the team that helped shoulder the weight, amplify the vision, and make the impossible achievable

To our customers

Thank you for trusting us to protect the digital experiences of billions of users, machines, robots, cars, manufacturing plants, airplanes, buses, conference rooms, and so much more around the world.

You challenged us, inspired us, and pushed us to innovate relentlessly. Many of you have been with us since 2010, and I am deeply grateful for your loyalty and partnership.  

Catchpoint is what it is because of you and for you!

To our families

None of this would have been possible without you.

To our partners, wives, husbands, children, parents, and loved ones, you have been the invisible team that made the visible one possible.

You supported us through long nights, early-morning pages, holiday emergencies, late flights, and unexpected outages. You carried us through the moments when the mission demanded everything. We arrived late to expensive Valentine’s dinners, missed birthdays, Thanksgiving, Halloween trick-or-treat, school events, and even Christmas mornings because a customer needed us or a crisis unfolded.

You held our families together while we helped hold the company together.

Your patience, your sacrifice, and your love have been the quiet foundation beneath every achievement. You are the unsung heroes of Catchpoint, the other set of employees, the invisible ones, without whom none of this could exist.

Thank you for your strength, your understanding, and your unwavering belief in us.

To our investors, advisors, and mentors

We were fortunate to have remarkable partners on this journey.

A heartfelt thank you to Neeraj Agrawal from Battery Ventures, who believed in us early and supported our big, bold ambitions. I have learned so much from you!

Thank you to Steve Abbott, Rajeev Dham, Rami Branitzky and the entire Sapphire Ventures team for helping us scale thoughtfully and strategically.

To our board members Vance Loiselle and Dave Temkin, your impact has been profound. Vance, your GTM expertise sharpened our commercial motion. Dave, your technical insight helped us build for performance and scale without compromise.

And a very personal thank you to Brian Gentile from the 10X CEO group.

Being a CEO is rewarding and humbling, but also incredibly challenging and lonely. It requires growing into the leader your company will need tomorrow. Brian, your mentorship helped me do exactly that. You pushed me to evolve, to think bigger, and to become a better version of myself every day! That was no small task.

I was also blessed to be part of an inspiring cohort of CEOs, including leaders like Ali Ghodsi from Databricks, Eugenio Pace from Auth0, Shyam Rao, Craig Hinkley and Stuart Frankel. Your honesty, camaraderie, and wisdom made me a stronger leader and a better human.

A special thank you to the DoubleClick Alumni community, my first professional family. You were always there when I needed help, advice, connections, or just honest feedback. Some of you even became our earliest customers. Your support in those fragile early days meant more than you know. Thank you for always answering the call.

A Journey worth celebrating

From the first lines of code in my garage… (Vero and Scotte)

To our earliest customers who took a chance on us…

To building a global network of observability nodes… all 3000 of them!

To helping hundreds of companies, ensure fast, reliable, delightful digital experiences for billions of end users…  

To being on the Gartner Magic Quadrant twice as a leader with incredible competitors!

This journey has been the honor of my life.

Why LogicMonitor

As we look ahead, LogicMonitor is the right home for Catchpoint. They share our obsession with reliability, our customer-first philosophy, and our belief that observability must start with the user’s experience.

And honestly — it just felt right.

From the moment I met Christina Crawford Kosmowski, Anna Heery, and Alyene Schneidewind, I knew this was the team we wanted to join forces with. Their authenticity, vision, and commitment to customers mirrored our own. The alignment was immediate and natural. It fit like a glove.

Being supported by Vista Equity Partners, PSG, and KKR was also a major part of that confidence. Their track record of scaling category-defining platforms, combined with their operational excellence, gave us the assurance that Catchpoint’s mission and people would be in exceptional hands.

Together, we will build a unified platform that connects infrastructure, performance, and digital experience into one powerful, intelligent view.

This is not the end of Catchpoint’s story. This is the next chapter, a bolder, richer one. I look forward to helping write many pages!

Gratitude and excitement

To everyone who has been part of this incredible journey: thank you.

Thank you for believing, supporting, challenging, and building alongside us.

From a garage in Los Angeles in 2008 to a global digital experience platform in 2025, what an extraordinary ride it has been. And the mission continues: We will keep making the Internet better for everyone.

Mehdi

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