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Concentrix

Why “We’ll Secure It Later” Is the Most Expensive AI Decision You Can Make - Concentrix The AI Graveyard: 10 Ways Promising Pilots Die in Ops - Concentrix Concentrix Recognized for Building a People-First Culture Worldwide The Future of CX - Concentrix From AI Investment to CX Results: What Enterprise Leaders Need to Know - Concentrix US Real Estate Firm Drives $750K Savings with GCC From AI Investment to CX Results: What Enterprise Leaders Need to Know - Concentrix Global Bank Identifies $4M Savings Through CX Transformation Concentrix Turns Everyday Action into Sustainability Progress at Scale UK Bank Achieves £42.5M Savings Through AI & Data Hub Construction Firm Delivers 8 Products with GCC Travel Has Recovered. It Hasn’t Caught Up. Turning ESG Compliance Risk into a Strategic Imperative Driving Carbon Transparency With Data-Led ESG Intelligence - Concentrix AI in Sales: 6 Fails That Stall Adoption - Concentrix The Analytics Catalyst -  A Practical Framework for Data & AI Maturity Legacy Systems Are the Real Enemy of Fraud Prevention - Concentrix ESG Reporting for Utilities: Audit-Ready Carbon Data ESG Reporting for Utilities: Audit-Ready Carbon Data ESG Data Transformation for Energy Firms - Concentrix ESG Data Transformation for Energy Firms - Concentrix Transforming Healthcare Experiences Through Intelligent CX and AI - Concentrix The Glasswing Epoch: Frontier AI & Enterprise Cybersecurity - Concentrix Transforming Healthcare Experiences Through Intelligent CX and AI - Concentrix AI in Production: Why It Fails Outside Pilots - Concentrix Analyze the Complaints First: Why Failure Intelligence Must Shape AI-Driven Experiences - Concentrix Concentrix Earns Comparably Recognition in Q2 2026 for Leadership and Career Growth Excellence AI-Powered B2B Sales Engine Driving SMB Growth at Scale AI-Powered B2B Sales Engine Driving SMB Growth at Scale Breaking the Barrier to AI at Scale The Truth Behind the Headlines: Frontier AI & The New Era of AI Security Agentic AI in Complaint Management Loyalty in Travel: What the OTA of Today Can Realistically Learn from Proven Models From Cyber Defense to Trust Defense: The New Era of AI Security 37th Annual ACFE Global Fraud Conference Concentrix Earns a Spot on the Fortune 500® for the Third Year Running Summit Recap: Unveiling the New World of Adobe CX Concentrix Achieves Platinum Status in NiCE 360 Partner Program Leaving Money on the Table: Where Top Online Travel Agencies Find Post-Sale Opportunities Redefining the Enterprise AI Operating Model The Time is NOW to Fix Blind Spots in Provider Data Management From Segments to Signals: The Real Work Behind AI Powered Personalization in Loyalty What really happens to contact volumes during Black Friday? 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Reinvent Your Operating Model with Agentic AI | Webinar
Vanya Oliver · 2026-05-01 · via Concentrix

Talent availability is down. And the “do more with less” directive isn’t going anywhere. Leaders who continue to rely on headcount as their scalability strategy are already behind.

Agentic AI is redefining how work gets done, and the brands moving first are building an advantage that won’t be easy to replicate. ASDA is one of them—and in this session, they’re pulling back the curtain.
Concentrix will strip away the buzzwords and get real about what Agentic AI is, what it isn’t, and why the next era of operational performance belongs to companies that adopt an agentic workforce, not just another tool.
This is not a theory session. It’s a challenge: evolve your operating model, or risk being overtaken by those who already are.
You’ll hear directly from ASDA on how they navigated architectural debates, what surprised them in deployment, and the early impact they’re already capturing—while others are still reading whitepapers.
Join us to rethink the role of people, digital agents, and operational orchestration—and what separates leaders from followers in the agentic era.

Bring your sharpest questions to the live Q&A.