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Concentrix

The Automation Trap: Why Customer Service Automation Might Be Losing You Customers - Concentrix Retail Software Solutions Enhance User Experience - Concentrix Customer Experience Management Platform Innovation - Concentrix Inside the Reverse Logistics of Returns in Retail Operations - Concentrix The Missing Piece in AI Systems - Concentrix Why “We’ll Secure It Later” Is the Most Expensive AI Decision You Can Make - Concentrix The AI Graveyard: 10 Ways Promising Pilots Die in Ops - Concentrix Concentrix Recognized for Building a People-First Culture Worldwide The Future of CX - Concentrix The C-Suite Cheat Code: How to Spot (and Stop) Outcome-Washing - Concentrix From AI Investment to CX Results: What Enterprise Leaders Need to Know - Concentrix US Real Estate Firm Drives $750K Savings with GCC From AI Investment to CX Results: What Enterprise Leaders Need to Know - Concentrix Global Bank Identifies $4M Savings Through CX Transformation UK Bank Achieves £42.5M Savings Through AI & Data Hub Construction Firm Delivers 8 Products with GCC Travel Has Recovered. It Hasn’t Caught Up. Turning ESG Compliance Risk into a Strategic Imperative Driving Carbon Transparency With Data-Led ESG Intelligence - Concentrix AI in Sales: 6 Fails That Stall Adoption - Concentrix The Analytics Catalyst -  A Practical Framework for Data & AI Maturity Legacy Systems Are the Real Enemy of Fraud Prevention - Concentrix ESG Reporting for Utilities: Audit-Ready Carbon Data ESG Reporting for Utilities: Audit-Ready Carbon Data ESG Data Transformation for Energy Firms - Concentrix ESG Data Transformation for Energy Firms - Concentrix Transforming Healthcare Experiences Through Intelligent CX and AI - Concentrix The Glasswing Epoch: Frontier AI & Enterprise Cybersecurity - Concentrix Transforming Healthcare Experiences Through Intelligent CX and AI - Concentrix AI in Production: Why It Fails Outside Pilots - Concentrix Analyze the Complaints First: Why Failure Intelligence Must Shape AI-Driven Experiences - Concentrix Concentrix Earns Comparably Recognition in Q2 2026 for Leadership and Career Growth Excellence AI-Powered B2B Sales Engine Driving SMB Growth at Scale AI-Powered B2B Sales Engine Driving SMB Growth at Scale Breaking the Barrier to AI at Scale The Truth Behind the Headlines: Frontier AI & The New Era of AI Security Agentic AI in Complaint Management Loyalty in Travel: What the OTA of Today Can Realistically Learn from Proven Models From Cyber Defense to Trust Defense: The New Era of AI Security 37th Annual ACFE Global Fraud Conference Concentrix Earns a Spot on the Fortune 500® for the Third Year Running Summit Recap: Unveiling the New World of Adobe CX Concentrix Achieves Platinum Status in NiCE 360 Partner Program Leaving Money on the Table: Where Top Online Travel Agencies Find Post-Sale Opportunities Redefining the Enterprise AI Operating Model The Time is NOW to Fix Blind Spots in Provider Data Management From Segments to Signals: The Real Work Behind AI Powered Personalization in Loyalty What really happens to contact volumes during Black Friday? NiCE World London 2026 Great Demo. Where’d it Go? This is Where Digital Transformation Fails NiCE World 2026 The Real Economics of Peak: How to break the linear link between orders and headcount Future of Work with AI: Reinventing Work in the Age of Intelligent Systems Adopting Differentiated Service Models for High-Value Travelers Operational Risk Is the New Growth Bottleneck Concentrix Launches iX360 in Manila to Advance Intelligent Experiences Concentrix iX Hero™ Wins TMC’s 2026 Customer Product of the Year Concentrix: Salesforce Chatbot Automation for Contact Center Concentrix: Integrated Human Experience Platform for Healthcare How to Solve the Temporary Workforce Problem: Designing for people who won’t be hanging around - Concentrix AI-Powered Translation Boosts CSAT for E-Commerce Brand From Cold Calls to Closed Deals: Boosting Sales for a Vacation Club Reinvent Your Operating Model with Agentic AI | Webinar Mobile Customer Experience Across Europe and the U.S.: Steps to Improving NPS Lead the shift: Reinvent your operating model with agentic AI The Real Economics of Peak: How to break the linear link between orders and headcount - Concentrix Concentrix: Agentic AI Automation for Enterprise Operations Concentrix Circle – Retail Peaks Without Pain: The retail leader’s pre-peak checklist - Concentrix AI-Powered Remittance Operations Transformation Dynamicscon 2026 Beyond Modernization: Engineering a Secure, Mission-Critical Contact Center - Concentrix Determine Your Enterprise’s Data Risk Concentrix Reaffirms Commitment to Improving the Climate through Net-Zero Emissions by 2050 Are your sales analytics adrift at sea? Peak without Pain: The operating blueprint that makes peak predictable, resilient, and boring The Architecture of Trust Alphabet One Connect Google Summit Your Operations Need an AI-Friendly Makeover Chargeback Management: Why Filing the Dispute Is Only the Beginning Concentrix and Think Human Deepen Global Impact Through Education and Climate Action AI in Content Moderation: Striking the Right Balance in Trust and Safety Operations Agentic AI vs Generative AI: The Future of Enterprise Operations Concentrix Wins Artificial Intelligence Excellence Award for iX Hero™ AI Tools for Sales Reps That Actually Drive Revenue Digital Fraud Prevention: Why Stopping Website Fraud Isn’t Enough Concentrix Agentic Operating Framework Honored with Artificial Intelligence Excellence Award Concentrix Recognized in Q1 2026 Comparably Awards for Workplace Excellence
Concentrix Turns Everyday Action into Sustainability Progress at Scale
Stephan Rachuk · 2026-07-07 · via Concentrix

New report details responsible AI, cleaner operations, and demonstrated progress in sustainability and performance across climate, people, and communities

NEWARK, Calif., (July 7, 2026)Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today released its 2026 Sustainability Report. This report shows how sustainability drives performance, creates value, and helps clients through The Power of One: individual actions across a global workforce that add up to measurable impact.

The 2026 report reflects a shift in how Concentrix approaches sustainability reporting, focusing on execution and measurable results. The company earned an EcoVadis Gold Medal, placing it in the top 5% of companies assessed worldwide, along with an ‘A’ score for climate disclosure from CDP and SBTi validation of its net-zero targets against a 1.5°C pathway.

That discipline shows up across the business, in lower emissions, sharper skills, and stronger communities:

  • 25.7% cut in absolute emissions against a 2019 baseline, on track toward a 46.2% reduction by 2030
  • 1.37 million trees planted since 2021, now supported by a new partnership with Plant-for-the-Planet
  • 7 million+ learning hours and 16 million course completions to help our teams build AI and future-ready skills
  • ISO/IEC 42001:2023 certification for how Concentrix governs AI across its services
  • 2.8 million kg of emissions potentially avoided through the Carbon Challenge portal, now powered by an AI assistant and extended to schools
  • $6.26 million and 396,000 volunteer hours contributed to communities through Think Human Fund and local teams

“Concentrix has reached the point where sustainability and technology advance together, each making the other stronger,” said Philip Cassidy, Executive Vice President, Strategic Projects and Corporate Strategy at Concentrix. “By operationalizing ESG and embedding it into how we run, not bolting it on as an afterthought, we cut costs, sharpen risk management, and meet the standards clients increasingly demand. The result is a program that does more than demonstrate responsibility, it converts that responsibility into measurable value: for the business, and for every client we serve.”

From cleaner operations to responsible AI and the skills to put it to work, Concentrix is engineering a smarter, more sustainable business, and a world that works better for everyone. Read the full 2026 sustainability report – The Power of One.

About us: Powering a World That Works  

Concentrix (NASDAQ: CNXC), is the Fortune 500® technology and services company, helping the world’s best brands create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2,000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle-tested AI, we’re the intelligent transformation partner that helps clients across every major industry move from ambition to measurable, scalable performance. Virtually everywhere. Visit concentrix.com to learn more. 

Media Contact:
Marketing & Communications
Concentrix Corporation
[email protected]

From Fortune. ©2026 Fortune Media (USA) Corporation. All rights reserved. Used under license.  Fortune and Fortune 500 are registered trademarks of Fortune Media (USA) Corporation and are used under license.  Fortune and Fortune Media (USA) Corporation are not affiliated with, and do not endorse products or services of, Concentrix.

Safe Harbor Statement

This news release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include, but are not limited to, statements regarding the company’s capabilities and positioning to deliver business outcomes and solve challenges for its clients, future benefits from the company’s sustainability program, including emissions reduction targets, cost savings and cleaner operations, and statements that include words such as believe, expect, may, will, provide, could and should and other similar expressions. These forward-looking statements are inherently uncertain and involve substantial risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Risks and uncertainties include, among other things, risks related to the company’s ability to successfully execute its strategy, competitive conditions in the company’s industry, and other factors contained in the Company’s Annual Report on Form 10-K for the fiscal year ended November 30, 2025 filed with the Securities and Exchange Commission and subsequent SEC filings. We do not undertake a duty to update forward-looking statements, which speak only as of the date on which they are made.

Copyright 2026 Concentrix Corporation and its subsidiaries. All rights reserved. Concentrix, the Concentrix logo, and all other Concentrix company, product and services names and slogans are trademarks or registered trademarks of Concentrix Corporation and its subsidiaries.