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Concentrix

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A Journey Through Our Balkan Operations - Concentrix
Imad Elmchichi · 2026-07-18 · via Concentrix

Thank you for taking the time to visit our teams in North Macedonia and Kosovo.

It was a pleasure to welcome the IKEA team and share what makes our Balkan operations unique. Beyond the offices and presentations, this visit was about the people – the passion, expertise, and collaboration that drive everything we do.

We were proud to offer a closer look at how our teams combine operational excellence, innovation, and a people-first mindset to deliver exceptional customer experiences for some of the world’s leading brands.

This page captures the soul of the Balkans experience we lived together. You will find a video highlighting the journey across two countries and three cities – Skopje, Ferizaj, and Pristina- together with a collection of photos capturing the moments, conversations, and connections created with our teams. 

Enjoy the video and photos that bring to life the incredible atmosphere, energy, and connections we shared throughout this unforgettable journey.