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Traditional designs for a business’s HR function often lose sight of the problems they are trying to solve and fail to tie programs to commercial outcomes. Here, we explore the need to move towards more modern, holistic thinking about the role of HR and how best to succeed in FY2026–27 and beyond.

In this episode of The HR Leader Podcast, host Jerome Doraisamy speaks with We Are Charlotte founder and chief executive Jessica Trumble about what she likes about outsourced HR work as opposed to being in-house, unpacking the differences between older HR approaches and newer ones, the imperative of having a commercial mindset, taking advantage of environmental opportunities in the post-pandemic market, rethinking the function of HR, what constitutes being commercially minded, and getting business buy-in for a new approach.

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