惯性聚合 高效追踪和阅读你感兴趣的博客、新闻、科技资讯
阅读原文 在惯性聚合中打开

推荐订阅源

M
MIT News - Artificial intelligence
WordPress大学
WordPress大学
GbyAI
GbyAI
S
SegmentFault 最新的问题
量
量子位
爱范儿
爱范儿
OSCHINA 社区最新新闻
OSCHINA 社区最新新闻
MyScale Blog
MyScale Blog
人人都是产品经理
人人都是产品经理
博
博客园 - 叶小钗
aimingoo的专栏
aimingoo的专栏
V
Visual Studio Blog
U
Unit 42
Cyber Security Advisories - MS-ISAC
Cyber Security Advisories - MS-ISAC
The Cloudflare Blog
Stack Overflow Blog
Stack Overflow Blog
博
博客园 - 聂微东
J
Java Code Geeks
The GitHub Blog
The GitHub Blog
Y
Y Combinator Blog
IT之家
IT之家
Martin Fowler
Martin Fowler
宝玉的分享
宝玉的分享
雷峰网
雷峰网

HBR.org

The Best Manufacturers Build AI with Workers, Not for Them How People Actually Get to the C-Suite in S&P 500 Companies Our Favorite Management Tips on Giving Feedback The Case for Hiring a Chief Resilience Officer Getting Buy-In for Your Next Big Idea Surprising Ways to Reduce Turnover in High-Pressure, High-Skill Jobs “Listen for the Silence”: Insights from a Long-Serving CEO Supporting Your Employees’ Career Growth When Everyone Is Overwhelmed What Really Gets in the Way of Change How Stronger Privacy Laws Convinced Consumers to Share More Data How to Break Free of Negative Thought Spirals A Breakthrough Board Presentation Can Win You the CEO Job The Keys to Succeeding Under a New Manager Do You Recognize Burnout in Your Organization? Should Your Subscription Business Use Auto-Renew? Gen AI Could Fix Performance Reviews—or Make Them Even Worse What Operating Rooms Can Teach Leaders About Team Design What Global Companies Lose When Decision-Making Revolves Around Headquarters Redefining What Efficiency Means in the Age of AI It’s Hard to Use AI as a Team. These 3 Practices Can Help. Are You Meeting the Needs of the People You Lead? Beware the Agentic Convergence Trap Should You Treat AI Like a Teammate? Research: Traditional Marketing Doesn’t Work on AI Shopping Agents The Leadership Skills That Make Transformation Stick Microsoft’s Path to Adopting and Scaling AI Across its Sales Organization Why Leaders Should Let Minor Mistakes Slide What Are Your Company’s AI Nightmares? “Cyber Defense Has to Move at the Speed of AI” How Fast-Growing Companies Can Make Better Decisions
What Customer Workarounds Can Reveal About Your Business ...
Donna Henrike Bohrer, Karolin Frankenberger, Joakim Wincent · 2026-05-21 · via HBR.org

by Donna Henrike Bohrer, Karolin Frankenberger and Joakim Wincent

May 21, 2026

AVolke/Getty Images

Summary.   

Customer workarounds (such as customers sharing accounts, or teams stitching together third-party tools) are not merely signs of product friction but early evidence that a company’s business

Many businesses are familiar with customer workarounds: customers sharing accounts, employees using personal subscriptions for work, or teams stitching together third-party tools.

此内容由惯性聚合(RSS阅读器)自动聚合整理，仅供阅读参考。 原文来自 — 版权归原作者所有。