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HBR.org

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It’s Hard to Use AI as a Team. These 3 Practices Ca...
Gabriele Rosani, Elisa Farri, Daniel Trabucchi, Tommaso Buganza · 2026-05-13 · via HBR.org
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May 13, 2026

Jorg Greuel/Getty Images

Many organizations expect AI to automatically improve teamwork, but research shows the opposite can occur. Without intentional integration, AI can reduce engagement, narrow participation in

According to a global survey of 500 executives conducted by the Capgemini Research Institute, the active use of AI in team meetings is anticipated to more than triple in the next three years. The executives surveyed said that they expect group use of AI to lead to better meetings that arrive at higher-quality outcomes. Leaders should not let this optimism obscure the challenges ahead. Our research suggests that integrating AI into team settings doesn’t happen naturally, and introducing AI into meetings without laying the proper groundwork can narrow participation, fragment discussions, or shift ownership away from the team.