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Corporate messenger in a private network — the only way t...
Maria Mihalyova · 2026-07-29 · via Video Conferencing Blog

Corporate messenger

The EU is currently discussing the Chat Control regulation, a law aimed at protecting civil liberties. The next discussion is scheduled for September, after which chat scanning will become mandatory for all messengers, email services, social networks, and hosting providers — extending even to correspondence protected by end-to-end encryption.

Which services will be scanned:

Service

Is scanning required?

Email

Messengers (WhatsApp, Viber, Telegram, etc.)

Web hosting

Social networks (Facebook, Instagram, etc.)

File storage

Cloud services

Video conferencing services (Skype, Zoom, Microsoft Teams, etc.)

Corporate messenger and video conferencing on private servers

Companies will be required to scan absolutely all private messages — text, voice, photos, video, and files. However, some messengers use end-to-end encryption, meaning only the sender and recipient can see a message — not even the company itself can read it. To make the law work for these services too, a technology called client-side scanning has been proposed: software on your device analyzes content before it’s encrypted and sent, or after it’s decrypted on the other end — effectively a built-in surveillance tool on your device.

Corporate messenger

The image is created based on the source

This law threatens the privacy of communications and creates a risk of hacking and data theft. Businesses, where the confidentiality of company and employee data is critical, could be especially affected.

However, if a corporate messenger runs within a private network deployed on the company’s own servers, no one can access it from the outside. In this case, deploying is fully compliant with the law while giving you complete control over your privacy, since all users are verified employees — there are no unauthorized users or people who haven’t confirmed their personal data.

Criteria

Cloud Messaging Providers

On-Premise / Private Network Deployments

Regulatory Scope

Directly named: email, messaging, and cloud services including E2E-encrypted platforms (e.g. WhatsApp, Signal)

Outside the regulation’s stated scope. It’s about providers serving end users, not internally deployed infrastructure

Annual Risk Assessment

Mandatory: providers must assess exposure to risks year over year

No equivalent obligation: no classification as “service providers” to third parties

Risk

Classification

Applies directly, driving downstream compliance obligations

Not applicable — the system of control is built for externally-facing services, not for corporate ones

Content Scanning

Mandatory: reputational and regulatory exposure for those who opt out

Not addressed — relevant only if the deployment itself functions as a service to external users, who are not employees of the enterprise

Identity & Age Verification

Explicitly required under the current draft

Age verification is not required, since third parties don’t have access to the system, and employee data is stored by the employer

Privacy Law Exemption

These providers get a permanent exemption from the EU’s main e-privacy law — meaning they’re legally allowed to scan private messages, something normally not permitted

Not affected — this exemption only applies to public communication services, not internal company systems

End-to-End Encryption Integrity

Nominally preserved, but scanning before/after encryption remains possible at provider discretion

Governed by internal security policy, not by this regulation

Protect your team communication with TrueConf!

Corporate messenger

Maria Mihalyova

Maria Mihalyova

Date published: 29.07.2026