PRESS RELEASE
January 28, 2016
Voluntary Recall and Exchange Program
The recall does not affect any other Apple AC wall plug adapters designed for Canada, China, Hong Kong, Japan, United Kingdom, United States or any Apple USB power adapters.
Because customer safety is the company’s top priority, Apple is asking customers to stop using affected plug adapters. Customers should visit www.apple.com/support/ac-wallplug-adapter for details about how to exchange the affected adapters for new, redesigned ones.
An affected two-prong plug adapter has either four or five characters or no characters on the inside slot where it attaches to the main Apple power adapter. Visit the program website for more details on how to identify an affected adapter.
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