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HBR.org

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When Purpose Backfires
by Jordan Nielsen, Daniel D. Goering, Kinshuk Sharma and Jason P · 2026-06-08 · via HBR.org

by Jordan Nielsen, Daniel D. Goering, Kinshuk Sharma and Jason P. Orgill

June 8, 2026

hwanchul/Getty Images

Summary.   

Purpose-driven organizations create an implicit promise that employees will be able to make a meaningful difference, but when rules, metrics, and processes prevent them from doing so, that

It is no secret that leading with purpose can bring tremendous benefits. Decades of research show that conveying a compelling mission and helping employees connect their jobs to that mission forms an ideological contract with employees, which can drive sustained engagement, boost sales and other performance metrics, buffer against employee burnout, and attract top talent to your organization.