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Help Employees Get Better—Not Just Faster—with AI
by David S. Duncan and Tyler Anderson · 2026-06-15 · via HBR.org

by David S. Duncan and Tyler Anderson

June 15, 2026

master1305/Getty Images

Summary.   

As AI makes generating polished work easier, the scarce skill is becoming judgment: knowing what to trust, question, and refine. Yet most organizations train employees to use AI tools, not to

Imagine you’re early in your career, and your manager asks you to craft a difficult email to a major customer explaining why the project your team is working on is delayed.

Read more on Developing employees or related topic AI and machine learning

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