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HBR.org

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The Two-Organizations Problem
Irina Wolpert · 2026-06-26 · via HBR.org

Illustration by Patrick Léger

What if the company you’re leading isn’t the one you think it is? Most companies operate as two organizations: the polished version executives see in dashboards and boardrooms, and the

A few months ago, I sat in a board meeting at a financial services firm where the CEO was walking the directors through the company’s AI transformation. The slides were impeccable, detailing AI adoption rates by function, time saved per workflow, and a clean line from pilot to scale. The board seemed satisfied that they had the information they needed.