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Datadog | The Monitor blog

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Redact sensitive data from your logs on-prem by using Observability Pipelines
2024-04-18 · via Datadog | The Monitor blog

As your business evolves to serve more users, your applications and infrastructure will generate an increasing volume of logs, which may contain sensitive data such as credit card numbers, IP addresses, and tokens. When you collect sensitive data, you may be subject to laws such as GDPR—which provides heightened obligations pertaining to data protection. Solutions that allow you to redact this information from your logs in an on-prem service, or even at the edge, can be costly to implement and complex to operate.

Datadog Observability Pipelines provides an on-prem solution to automatically redact sensitive information within your infrastructure, helping you to protect confidentiality and comply with applicable data protection laws. In this post, we’ll look at how Observability Pipelines enables you to efficiently detect and redact sensitive data from your logs at scale before you ship them to your preferred destinations. We’ll show you how you can use built-in scanning rules, define keyword dictionaries to avoid false positives, and create custom rules to help preserve confidentiality of customer data as you ship logs to destinations outside of your infrastructure.

Sensitive Data Scanner is implemented in a pipeline that specifies the Datadog Agent as the source and routes data to Datadog Log Management.

Automatically redact sensitive log data with out-of-the-box scanning rules

Datadog Observability Pipelines’ Sensitive Data Scanner integration provides more than 90 out-of-the-box (OOTB) scanning rules to help you easily maintain legal compliance and customer confidentiality. Sensitive Data Scanner detects and redacts sensitive data from your logs in Datadog. Now, by combining Sensitive Data Scanner with Observability Pipelines, you can redact sensitive data before it even leaves your infrastructure.

Datadog provides OOTB rules that automatically recognize standard patterns, enabling you to detect and redact sensitive data such as:

  • Secrets and credentials
  • Credit card and banking account numbers
  • Personally identifiable information (PII)
  • Network and device information

When you create a pipeline, you’ll specify a log source (e.g., Splunk HEC or Sumo Logic) and one or more scanning rules. Datadog will automatically apply those rules to scan your logs in real time. By redacting sensitive data from logs in your infrastructure—before they are forwarded to your preferred destinations—Sensitive Data Scanner helps you to ship and store logs while reducing the risk of including PII and other sensitive data.

Consider the example of a global e-commerce company that collects and stores payment information from customers all over the world. If the company were to store unredacted sensitive information—such as credit card numbers and email addresses—they could risk legal consequences if log data were exposed, possibly breaching data privacy laws. Using Observability Pipelines’ Sensitive Data Scanner integration, the company applies the out-of-the-box credit card and email address rules to the pipelines that route their Splunk log data to Datadog Log Management. The Observability Pipelines Worker running within the company’s infrastructure scrubs the sensitive data as the logs are aggregated and processed, preventing that data from leaving the environment or being viewed by malicious actors.

You can also specify tags that should be added to logs. If you ship your logs to Datadog, you can use these tags throughout the Datadog platform, for example, grouping similar logs for analysis or applying role-based access control (RBAC) to ensure that only authorized users have access to view the logs.

The pipeline in the screenshot below applies OOTB rules to detect and redact information related to the Payment Card Industry Data Security Standard (PCI DSS) from logs collected from Splunk. These rules use regular expressions to identify strings that match the data format and then redact the matched text to remove the risk of storing and transmitting this sensitive data.

A scanning rule is added to a pipeline. It specifies that multiple PCI scanning rules should be applied to detect and redact the sensitive data.

Additional OOTB rules let you easily detect SSH keys, IP addresses, and other sensitive data.

You can configure any rule to redact all of the matched text—as shown above—or partially redact it, for example, to leave the top-level domain of an email address or the last four digits of a card number unchanged. Alternatively, you can hash the matched value to mask it with a unique identifier.

Reduce false positives with keyword dictionaries and credit card validations

Observability Pipelines’ Sensitive Data Scanner integration also helps you reduce false positives in your scanning data with features such as keyword dictionaries and secondary validations for credit card numbers.

To improve the accuracy of Observability Pipelines’ Sensitive Data Scanner integration, you can define a keyword dictionary for each of your scanning rules to reduce the potential for false positives. For example, a regex pattern that scans for US Social Security Numbers (SSNs) could flag any nine-digit number as a match. But this might trigger false positives in cases of similarly formatted numbers like service IDs or ticket numbers. Observability Pipelines’ Sensitive Data Scanner integration lets you define a keyword dictionary with terms like ssn and social security number to refine the SSN detection rule. The scanner will classify a detected match as an SSN only if it also detects any of these keywords within the defined range of characters surrounding the match. This approach effectively reduces false positives while maintaining precision.

A custom scanning rule uses a regular expression and a keyword dictionary to identify US Social Security Numbers.

For OOTB scanning rules that contain a checksum, Observability Pipelines’ Sensitive Data Scanner integration also automatically validates the potential match using industry standards such as the Luhn algorithm for credit card numbers.

Create custom scanning rules for your organization’s unique sensitive data

Observability Pipelines’ Sensitive Data Scanner integration also gives you the flexibility to automatically identify and redact sensitive data that’s not based on a widely recognizable pattern. If your data includes unique patterns not covered by any of the OOTB rules—for example, account IDs that use a format specific to your organization—you can create custom rules and apply them to your pipelines.

To create a custom rule, specify a regular expression that describes the pattern of the data you want to redact. To fine-tune the rule’s match conditions, you can also create a keyword dictionary. You can then validate the regular expression against sample data to test your rule. And you can add tags for sensitive_data and sensitive_data_category to improve visibility on your sensitive data matches at your destination.

The rule shown in the screenshot below detects UK Unique Taxpayer Reference (UTR) numbers and replaces them with the string [REDACTED].

An Observability Pipeline rule includes a regular expression to detect account IDs and to replace those IDs with a substitute string.

If you’re operating in a highly regulated industry, you can use custom scanning rules to help with compliance under, for example, PCI, HIPAA, and GDPR. And if your business has concerns about data residency requirements, you may want to sanitize your logs before routing them outside of your infrastructure. For example, if you’re doing business with sensitive health or financial data in the United States, you can apply custom scanning rules to redact this data in the event that you suspect that you may be transferring it and you seek added protection.

The Observability Pipelines Worker runs inside your infrastructure, scrubbing your logs in real time. This allows you to safely ship redacted logs to external destinations, avoiding substantial fines and damage to your organization’s reputation as a responsible steward of your customers’ data.

Redact sensitive data on-prem with Observability Pipelines

Observability Pipelines’ sensitive data redaction helps you efficiently navigate the complexities of data privacy laws and maintain customer trust in a global landscape. To enable automatic redaction of sensitive data, start by setting up the Observability Pipelines Worker. Then, configure your pipelines to use OOTB or custom rules to sanitize your logs before they leave your infrastructure.

To learn how you can automatically identify and redact sensitive data from your logs in Datadog, check out our blog post on Sensitive Data Scanner. See our related blog posts to learn how Observability Pipelines can help you manage your log volume, ship logs to multiple destinations, and archive logs in Datadog. And if you’re new to Datadog, sign up for a free 14-day trial