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Catchpoint Blog

SRE Report: AI optimism and the economics of effort SRE Report: Why fast is what users trust The SRE Report 2026: Defensible Ns SRE Report 2026: What surprised us, what didn't, and why the gaps matter most Why Synthetic Tracing Delivers Better Data, Not Just More Data A New Chapter: LogicMonitor + Catchpoint – A Personal Note from Mehdi Mezmo + Catchpoint deliver observability SREs can rely on The four pillars holding up your digital business, and what happens when they crumble When payments pause: lessons from a global payments outage Observability 2025 Decoded: What the DZone Report Means for SLO-Driven Ops The next evolution of WebPageTest has arrived, and it’s a game-changer The Monitoring Blind Spot That Could Cost You Black Friday Powering Mexico’s Digital Future: Expanded Internet Observability with Catchpoint The Next Chapter of WebPageTest: Your New Experience Starts Soon SRE Report Retrospectives — Have AIOps Predictions Held Up? When BGP becomes UX: The inside story of a SaaS routing decision gone wrong (or right) Session Replay explained: A guide to seeing digital experience through your user’s eyes Making the invisible visible: Are your cloud firewalls and DDoS protection really working? Why it’s time to move beyond APM: Monitoring from the user’s perspective When metrics mislead: Inside the 2025 Retail Web Performance Benchmark The vendor trap: why your next outage won’t be your fault—but will be your problem LLMs don’t stand still: How to monitor and trust the models powering your AI Semantic Caching: What We Measured, Why It Matters The Annual SRE Survey Is Open—We Want to Hear from You Observability isn’t about the tool. It’s about the truth Invisible dependencies, visible impact: Lessons from the Google Cloud outage Real-time detection of BGP blackholing and prefix hijacks Leading analyst firm reveals the real cost of internet disruptions The Power of Over 3000 Intelligent Observability Agents Monitoring in the Age of Complexity: 5 Assumptions CIOs Need to Rethink Why Intelligent Traffic Steering is Critical for Performance and Cost Optimization Retail digital performance event recap: Key insights from IBM & Catchpoint Zendesk outage: A case for proactive monitoring and faster incident response Silence during chaos: Why the X outage is a call to arms for proactive monitoring The $1 Million Lesson: Building a Culture of Quality Through SLAs When AI tools fail: How to map your AI dependencies for proactive visibility Why Super Bowl 2025 was a triumph for Internet Resilience Why Internet Performance Monitoring is the new health check for IT organizations Why use Playwright in Catchpoint for synthetic monitoring Introducing WebPageTest Expert Plan: Real-Time Insights, Synthetic + RUM together in One Platform The shift to digital: How businesses are reshaping their priorities for 2025 The SRE Report 2025's Call to Action Monitoring in the Age of the Internet: DEM, IPM, and APM—What You Need to Know SSL Monitoring, Trust, and McLOVIN Performing for the holidays: Look beyond uptime for season sales success Lessons from Microsoft’s office 365 Outage: The Importance of third-party monitoring Web Performance Experts Look into the Future of Web Performance The hidden challenges of Internet Resilience: Key insights from 2024 report When SSL Issues aren’t just about SSL: A deep dive into the TIBCO Mashery outage The curious case of Marriott and the untold impact of web performance on revenue Preparing for the unexpected: Lessons from the AJIO and Jio Outage It’s time to stop neglecting the elephant in the room: Performance Matters! The Need for Speed: Highlights from IBM and Catchpoint’s Global DNS Performance Study Learnings from ServiceNow’s Proactive Response to a Network Breakdown Use the Catchpoint Terraform Provider in your CI/CD workflows Is the Internet ready for L4S? Takeaways from the CrowdStrike outage: third-parties can pose risk July 19th global IT outage reminds us of digital complexity Agentic AI: Powerful But Fragile—What You Need to Know Demystifying API Monitoring and Testing with IPM Cloudflare outage: another wake-up call for resilience planning Cloudflare’s Resolver Outage: More Than Just DNS Cloud Monitoring's Blind Spot: The User Perspective Connected Devices: Unlocking the next frontier of Internet Performance Monitoring Consolidation and Modernization in Enterprise Observability Catchpoint named a leader in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring Catchpoint Peak Performance Summit 2025: Redefining Observability for the Outcome Economy Catchpoint Expands Observability Network to Barcelona: A Growing Internet Hub Catch frustration before it costs you: New tools for a better user experience Creating the IPM Category: Catchpoint’s Journey to Leadership and the LogicMonitor Era AWS Outage: How do you prepare for the failure of your own safety net? Achieving stability with agility in your CI/CD pipeline APM vs Observability: Observing beyond APM APM vs Observability: What comes next? APM vs observability: why your definitions are broken AppAssure: Ensuring the resilience of your Tier-1 applications just became easier APM vs Observability: Both-and, not either-or 2024: A banner year for Internet Resilience 5 Actions you can take to improve digital performance Fast and furious: The importance of performance in the digital age How SAP achieved world-class uptime through modern observability How AI Turns Monitoring From “What Now?” Into “What’s Next?” How IPM helped a top tech brand catch an OpenAI outage before it became a crisis Google’s Agent-to-Agent (A2A) Protocol is here—Now Let’s Make it Observable Here’s the proof: What the fastest sites on the web have in common Going for gold: Testing the resilience of Olympic websites From SEO to AEO: Why Web Performance Is the Key to AI Search Success From the source to the edge: the six agent types you can’t ignore Getting Started with Traceroute How to Monitor AI Agents in Commerce Systems From refresh to results: the metrics that shaped Election Day 2024 coverage Escalating risk, shrinking margins: The 2025 Internet Resilience Report Don’t get caught in the dark: Lessons from a Lumen & AWS micro-outage ECN explained: Navigate congestion for faster, smoother data delivery DNS misconfiguration can happen to anyone - the question is how fast can you detect it? Diagnosing Wi-Fi failures that traditional tools miss: a case study Did Delta's slow web performance signal trouble before CrowdStrike? Customer Survey 2024: Unveiling insights and impact Critical Requirements for Modern API Monitoring
Webinar Recap: Taking Web Performance to the Next Level
2024-08-22 · via Catchpoint Blog

In the webinar, Taking Web Performance to the Next Level, experts from Catchpoint and Akamai discussed how businesses can optimize web performance to enhance user experience, protect revenue, and stay competitive. Hosted by Piril Kavlak, Director of Product Marketing at Catchpoint, the session showcased the recently announced incorporation of WebPageTest into Catchpoint’s Internet Performance Monitoring (IPM) platform, real-world success stories, and a preview of upcoming features. Here’s a recap of the key takeaways.

Every second counts

Website speed is critical to user experience and overall business success. Slow load times are more than an inconvenience—they can severely damage a company’s reputation and bottom line. As Piril emphasized in the webinar, “Page load time is one of the most critical metrics for SEO and company growth because it directly impacts user experience.” According to Google, 53% of mobile site visitors abandon a page that takes longer than three seconds to load.

Real-world examples, like Pinterest reducing wait times by 40% and boosting conversion rates by 15%, demonstrate the tangible benefits of optimizing website speed. To protect revenue and ensure smooth operations, it’s essential for businesses to not only keep their websites up and running but also to make them fast and resilient. Understanding and optimizing performance from your users’ perspective—no matter their location, device, browser, or connection speed—is crucial for maintaining user trust and satisfaction.

Piril underlined how Catchpoint stands out in this arena by ensuring the resilience of your entire Internet Stack, from networks and protocols to BGP, CDN, and cloud services, all the way to applications. With Catchpoint IPM, you can monitor and identify potential issues across customer interactions, workforce applications, networks, or website experiences—before they escalate into incidents that could impact your business.

Enhancing user experience with Catchpoint WebPageTest

A screenshot of a testDescription automatically generated

Next, Mikayla Reddy, WebPageTest Solutions Lead, discussed how the incorporation of WebPageTest into the Catchpoint platform has further strengthened Catchpoint’s industry-leading Website Experience solution. WebPageTest, recognized as the gold standard in website performance testing and optimization provides a powerful suite of tools for front-end developers and performance engineers. These tools offer deep insights through detailed visualizations like waterfalls, helping identify and resolve performance bottlenecks, and ensuring that websites perform well and deliver a superior user experience.

The webinar also mentioned some of the world’s leading brands that rely on WebPageTest, including Google and Shopify. For instance, companies like Cloudflare have achieved significant improvements, such as a 23% reduction in First Contentful Paint and a 72% reduction in Time to First Byte, by using WebPageTest as their go-to tool for synthetic testing. These results translate into better-performing pages, happier users, and more satisfied developers, underscoring the impact of Catchpoint's comprehensive performance monitoring solutions.

Live demo: Enhancing performance with real-time testing

Before the live demo, Kelly Avina, our Director of Product Management, highlighted the features available within the Catchpoint Portal through this integration and emphasized the unique benefit of having WebPageTest seamlessly incorporated into the platform: enabling Catchpoint customers to enjoy a unified, streamlined experience while leveraging the full power of WebPageTest for performance testing and optimization.

During the live demo, Kelly used  Catchpoint’s tools to optimize the "Cinema App," a demo website for booking movie tickets. The demo highlighted performance issues, such as slower load times on Mobile Safari and higher First Contentful Paint in Milan.

To address these, Kelly ran a real-time test on an iPhone 15 using WebPageTest within Catchpoint. The test revealed a high Speed Index, indicating slower rendering. Kelly then explored optimization options, selecting three no-code experiments: deferring render-blocking scripts, inlining external CSS, and self-hosting third-party files. While some metrics improved, the Speed Index worsened, prompting a more targeted approach.

The demo also identified opportunities to improve usability, such as reducing layout shifts and enhancing accessibility, highlighting how Catchpoint’s tools allow for targeted performance enhancements and data-driven decisions to improve user experience.

How Akamai leverages Catchpoint WebPageTest

Special guest Josh Appel, Enterprise Architect at Akamai Technologies, shared insights into how they use WebPageTest and Catchpoint for continuous testing and deeper performance analysis. One of the challenges Josh highlighted was the limitation of manual browser testing, which lacked the ability to accumulate data over time. WebPageTest solved this problem by providing a reliable source of data that could be used consistently. It has become a trusted resource within Akamai, making it easier to experiment and deliver actionable insights to development teams.

Akamai’s workflow typically starts with analyzing real user data through its RUM tool, Impulse. Josh then creates a WebPageTest profile based on this data, allowing him to run tests continuously and refine performance strategies over time. Integrating WebPageTest into Catchpoint’s platform has streamlined this process, enabling Akamai to run tests from multiple locations and maintain consistent profiles, ultimately making it easier to consult and assist their clients in improving performance.

Overall, bringing WebPageTest into Catchpoint’s IPM platform has significantly enhanced Akamai’s ability to experiment, gather insights, and efficiently implement performance improvements within a single platform.

New features and plans for WebPageTest Self-Service Portal

In an exciting announcement, Piril introduced the upcoming features and plans for the new WebPageTest Self-Service Portal within Catchpoint. The new WebPageTest Portal, currently accessible from webpagetest.org, will be fully moved to the Catchpoint Portal by early next year. Everything available on webpagetest.org will still be accessible to all users in the new WebPageTest Portal within Catchpoint.  

These new features include performance monitoring capabilities including scheduled tests, alerting, dashboards, and advanced AI-powered smart boards. Additionally, we’re introducing a new enterprise plan with access to our IPM capabilities, enabling businesses to take even greater control of their web performance management.

For the full live demo and question and answer session, be sure to watch the full webinar. You can also request a personalized demo to see Catchpoint’s suite of powerful web performance tools at work.  

Read our blog to learn more about Catchpoint’s incorporation of WebPageTest.

Summary

In the webinar, Taking Web Performance to the Next Level, experts from Catchpoint and Akamai discussed how businesses can optimize web performance to enhance user experience, protect revenue, and stay competitive. Hosted by Piril Kavlak, Director of Product Marketing at Catchpoint, the session showcased the recently announced incorporation of WebPageTest into Catchpoint’s Internet Performance Monitoring (IPM) platform, real-world success stories, and a preview of upcoming features. Here’s a recap of the key takeaways.

Every second counts

Website speed is critical to user experience and overall business success. Slow load times are more than an inconvenience—they can severely damage a company’s reputation and bottom line. As Piril emphasized in the webinar, “Page load time is one of the most critical metrics for SEO and company growth because it directly impacts user experience.” According to Google, 53% of mobile site visitors abandon a page that takes longer than three seconds to load.

Real-world examples, like Pinterest reducing wait times by 40% and boosting conversion rates by 15%, demonstrate the tangible benefits of optimizing website speed. To protect revenue and ensure smooth operations, it’s essential for businesses to not only keep their websites up and running but also to make them fast and resilient. Understanding and optimizing performance from your users’ perspective—no matter their location, device, browser, or connection speed—is crucial for maintaining user trust and satisfaction.

Piril underlined how Catchpoint stands out in this arena by ensuring the resilience of your entire Internet Stack, from networks and protocols to BGP, CDN, and cloud services, all the way to applications. With Catchpoint IPM, you can monitor and identify potential issues across customer interactions, workforce applications, networks, or website experiences—before they escalate into incidents that could impact your business.

Enhancing user experience with Catchpoint WebPageTest

A screenshot of a testDescription automatically generated

Next, Mikayla Reddy, WebPageTest Solutions Lead, discussed how the incorporation of WebPageTest into the Catchpoint platform has further strengthened Catchpoint’s industry-leading Website Experience solution. WebPageTest, recognized as the gold standard in website performance testing and optimization provides a powerful suite of tools for front-end developers and performance engineers. These tools offer deep insights through detailed visualizations like waterfalls, helping identify and resolve performance bottlenecks, and ensuring that websites perform well and deliver a superior user experience.

The webinar also mentioned some of the world’s leading brands that rely on WebPageTest, including Google and Shopify. For instance, companies like Cloudflare have achieved significant improvements, such as a 23% reduction in First Contentful Paint and a 72% reduction in Time to First Byte, by using WebPageTest as their go-to tool for synthetic testing. These results translate into better-performing pages, happier users, and more satisfied developers, underscoring the impact of Catchpoint's comprehensive performance monitoring solutions.

Live demo: Enhancing performance with real-time testing

Before the live demo, Kelly Avina, our Director of Product Management, highlighted the features available within the Catchpoint Portal through this integration and emphasized the unique benefit of having WebPageTest seamlessly incorporated into the platform: enabling Catchpoint customers to enjoy a unified, streamlined experience while leveraging the full power of WebPageTest for performance testing and optimization.

During the live demo, Kelly used  Catchpoint’s tools to optimize the "Cinema App," a demo website for booking movie tickets. The demo highlighted performance issues, such as slower load times on Mobile Safari and higher First Contentful Paint in Milan.

To address these, Kelly ran a real-time test on an iPhone 15 using WebPageTest within Catchpoint. The test revealed a high Speed Index, indicating slower rendering. Kelly then explored optimization options, selecting three no-code experiments: deferring render-blocking scripts, inlining external CSS, and self-hosting third-party files. While some metrics improved, the Speed Index worsened, prompting a more targeted approach.

The demo also identified opportunities to improve usability, such as reducing layout shifts and enhancing accessibility, highlighting how Catchpoint’s tools allow for targeted performance enhancements and data-driven decisions to improve user experience.

How Akamai leverages Catchpoint WebPageTest

Special guest Josh Appel, Enterprise Architect at Akamai Technologies, shared insights into how they use WebPageTest and Catchpoint for continuous testing and deeper performance analysis. One of the challenges Josh highlighted was the limitation of manual browser testing, which lacked the ability to accumulate data over time. WebPageTest solved this problem by providing a reliable source of data that could be used consistently. It has become a trusted resource within Akamai, making it easier to experiment and deliver actionable insights to development teams.

Akamai’s workflow typically starts with analyzing real user data through its RUM tool, Impulse. Josh then creates a WebPageTest profile based on this data, allowing him to run tests continuously and refine performance strategies over time. Integrating WebPageTest into Catchpoint’s platform has streamlined this process, enabling Akamai to run tests from multiple locations and maintain consistent profiles, ultimately making it easier to consult and assist their clients in improving performance.

Overall, bringing WebPageTest into Catchpoint’s IPM platform has significantly enhanced Akamai’s ability to experiment, gather insights, and efficiently implement performance improvements within a single platform.

New features and plans for WebPageTest Self-Service Portal

In an exciting announcement, Piril introduced the upcoming features and plans for the new WebPageTest Self-Service Portal within Catchpoint. The new WebPageTest Portal, currently accessible from webpagetest.org, will be fully moved to the Catchpoint Portal by early next year. Everything available on webpagetest.org will still be accessible to all users in the new WebPageTest Portal within Catchpoint.  

These new features include performance monitoring capabilities including scheduled tests, alerting, dashboards, and advanced AI-powered smart boards. Additionally, we’re introducing a new enterprise plan with access to our IPM capabilities, enabling businesses to take even greater control of their web performance management.

For the full live demo and question and answer session, be sure to watch the full webinar. You can also request a personalized demo to see Catchpoint’s suite of powerful web performance tools at work.  

Read our blog to learn more about Catchpoint’s incorporation of WebPageTest.

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