• Sparklight Carrier Services implements TransUnion Universal Order Connect for wholesale order management.
• Streamlined ordering supports carriers, wireless providers and ISPs expanding into new markets.
• Automated wholesale ordering can reduce manual processing and standardize connectivity workflows.
• Electronic transactions improve visibility throughout the entire order lifecycle.

PHOENIX (September 2, 2026) — Sparklight® Carrier Services, a provider of wholesale connectivity solutions to national and regional carriers, wireless providers and internet service providers, has enhanced its wholesale ordering experience with technology designed to simplify how customers order, manage and deploy connectivity services.

“Wholesale customers need more than network capacity. They need a partner that is responsive and easy to do business with,” said Katherine Creech, Vice President of Business Services at Sparklight. “By simplifying how customers order, manage, and track services, we’re creating a faster, more seamless experience that helps them serve their own customers with greater confidence.”

KEY FACTS

• Sparklight Carrier Services has implemented TransUnion® Universal Order Connect (UOC) to automate wholesale order management.
• UOC enables standardized electronic transactions for wholesale connectivity ordering.
• The enhanced workflow extends from order validation, acceptance and enrichment through order status tracking.
• The implementation is designed to improve order accuracy and visibility throughout the order lifecycle while helping accelerate service delivery.
• Standardized workflows are intended to reduce manual processing in wholesale connectivity ordering.
• Sparklight Carrier Services provides connectivity across a fiber-powered network spanning 24 states.
• Its wholesale portfolio includes Wholesale Internet, Carrier Ethernet, Cellular Backhaul, Dark Fiber, and Middle- and Last-Mile Connectivity Solutions.

Automated wholesale ordering can reduce manual processing and standardize connectivity workflows

Wholesale connectivity ordering can involve multiple stages, from determining service availability and qualifying locations to placing orders and monitoring progress toward delivery. Sparklight Carrier Services’ updated process is designed to automate and streamline the ordering and tracking stages through a more standardized electronic workflow.

For wholesale providers managing network expansion across multiple markets, the operational objective is straightforward: make it easier to move an order toward deployment without introducing unnecessary manual steps.

Electronic transactions improve visibility throughout ordering and service delivery

Order automation is only one component of the update. The new capabilities improve visibility throughout the order lifecycle, covering the process from initial order placement through order tracking.

That visibility matters when carriers, wireless providers and ISPs are coordinating network extensions or entering new markets. A standardized workflow can give wholesale customers a more consistent way to understand where connectivity orders stand as they progress toward service delivery.

Streamlined ordering supports connectivity expansion into new markets

Sparklight Carrier Services provides wholesale connectivity solutions across a fiber-powered network spanning 24 states. Its portfolio includes Wholesale Internet, Carrier Ethernet, Cellular Backhaul, Dark Fiber, and Middle- and Last-Mile Connectivity Solutions.

“Whether customers are extending their network footprint or delivering services into new markets, our focus is on providing a responsive, reliable wholesale experience from order placement through service delivery,” Creech said.

For more information about Sparklight Carrier Services, visit business.sparklight.com/carrier.

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