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Concentrix

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Dynamicscon 2026
Stephan Rach · 2026-04-23 · via Concentrix

DYNAMICSCON 2026

Next‑Gen Contact Centers, Powered by Dynamics 365

Drive better experiences and outcomes that count.

May 12–15

Fontainebleau,
Las Vegas

Schedule Overview

Building the Next Generation Contact Center on Microsoft Dynamics 365
May 14 at 11:45 AM

Visit us at our Booth

Visit us at our Booth

One-on-One
Meetings

Meet us at Booth 438

Concentrix helps enterprises build the next generation contact center on Microsoft Dynamics 365 by unifying digital and voice channels, embedding AI‑driven automation, and enabling human‑in‑the‑loop support. We help organizations move off legacy platforms, simplify operations, and scale securely within the Microsoft ecosystem to improve customer experience, agent productivity, and measurable business outcomes.

Our Speakers

Robert Allman

Robert Allman​

Vice President, Global Technology and Partner Strategy Concentrix

Lisa Breland

Lisa Breland

Sr. Director Customer Success, Contact
Center AI Microsoft

One-on-one meetings

Connect with our team to explore how the next generation contact center on Microsoft Dynamics 365 applies to your organization.

We will discuss migration from legacy platforms, AI‑enabled automation, omnichannel orchestration, and practical strategies tailored to your business goals.

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