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Salesforce

Salesforce Agentic AI workforce is more than doubling year on year, says Salesforce Salesforce Agentic Enterprise Index: Agent Deployments More Than Double Year-Over-Year U.S. Army Human Resources Command Deploys Agentforce to Deliver 24/7 AI-Powered Support to 9.2 Million Soldiers, Veterans, and Military Families Missionforce National Security Unveils IL5-Authorized AI Agents and Apps to Drive Decision Advantage, Readiness, and Enhanced Warfighter Support New Research: Field Service Leaders Face a Growing Talent Crisis and ROI Challenge Even as They Double Down on AI Investment Ask Slackbot Shopping's New First Step: Agentic Search Grows 200% as Purchase Journeys Start in AI Chats VA Awards Salesforce $1.6B Contract to Transform Veteran Care and Services Toward Self-Improving Agents Aligned, Accurate, and Agile: How Slackbot Powers the Salesforce Legal Team How Salesforce Pilots Its Own Software Simplify Sales: Unifying Data in Slack Salesforce and Entre Ríos Sign Argentina's First Provincial Collaboration Agreement to Advance AI Initiatives for Government, SMEs, and Citizens How We Cut Inference Spend by Right-Sizing Our Models Salesforce MCP Servers: AI, Data & Analytics for Tableau & Data 360 in Slack U.S. Air Force Leverages Missionforce to Modernize Sustainment and Operations for $13.5 Billion Vehicle Fleet Meet the Next Generation of Builders: How They Work and What They're Making Salesforce Deepens Commitment to Switzerland with $1 Billion Investment to Accelerate Agentic AI Transformation Global leaders launch AI for Good Global Commission to expand access, strengthen trust and accelerate impact How Salesforce Is Closing the AI Skills Gap Agents Run the Loop. Only Your Business Knows the Score The Future UI of AI Is All Around You Salesforce Launches Agentforce Help Agent That Deploys in Minutes and Only Charges for Resolutions As AI Agents Transform Commerce, Salesforce Unleashes Its Biggest Agentforce Commerce Release Yet New Research: Patients Trust Their Doctor’s AI Agents 3x More Than Public AI New Data: Middle Managers Aren't Obsolete. AI Just Made Them More Important. VCARB Partners with Salesforce to Supercharge Fan Engagement with AI, Deploying Agentforce 360 How 'Bobbi' Is Transforming the Way People Interact with Law Enforcement Salesforce Partners with Databricks to Help AI Agents Turn Trusted Data into Trusted Action
Department of the Air Force Selects Salesforce to Strengt...
2026-05-13 · via Salesforce

Under Salesforce’s recent $5.6 billion IDIQ contract with the U.S. Army and Department of War (DoW), the Department of the Air Force (DAF) — which includes the U.S. Air Force and U.S. Space Force — has entered into a new $72 million Enterprise License Agreement (ELA) to accelerate digital transformation and mission readiness with Missionforce National Security.

The news: The new ELA, executed as a task order under the existing $5.6 billion IDIQ ceiling, will help the DAF evolve operations from fragmented point solutions to a unified, interoperable platform. Leveraging Missionforce National Security, the DAF will modernize personnel management, enhance situational awareness, and establish a scalable foundation for future AI deployments across the department.

The strategic advantage: “To maintain our competitive advantage, the Department of the Air Force must rapidly field modernized, secure, and interoperable data capabilities. Leveraging enterprise-wide contract vehicles accelerates our procurement timelines, optimizes resource allocation, and ensures our Airmen and Guardians are equipped with the agile technology necessary for today’s dynamic mission environments.” — Dr. Keith L. Hardiman, Deputy Chief Information Officer, Department of the Air Force

The bigger picture: By using the existing IDIQ vehicle, the DAF will also successfully map to DoW directives to consolidate contracts, reduce the number of contract actions, and achieve volume-based savings. This enterprise-first approach will allow the DAF to spend less time managing fragmented contracts and more time delivering mission outcomes.

The Salesforce perspective: “This new agreement will operationalize Missionforce across the Department of the Air Force. With a single interoperable platform, we are providing the digital foundation for an Agentic Enterprise and mission orchestration at scale. With this new ELA building on Salesforce’s $5.6 billion IDIQ with the DoW, the moment underscores one truth: The future belongs to those who can turn siloed data into decisive action. Together, we are proud to help ensure our Airmen and Guardians have the tools they need to move, adapt, and win at the speed of the mission.” — Kendall Collins, CEO, Missionforce & Government Cloud

The mission impact: The DAF can now connect its digital infrastructure to provide a single, comprehensive mission view — across personnel, recruiting, and logistics. Missionforce National Security will empower the U.S. Air Force and Space Force to:

  • Accelerate decision velocity with enhanced situational awareness and complete visibility across operations. This will give the DAF the ability to make faster, more informed decisions and gain a decisive edge. 
  • Provide personalized support for warfighters from recruitment to deployment, benefits, and veteran transition to civilian life. 
  • Improve Airmen and Guardian readiness with streamlined personnel management and training, removing the administrative friction that keeps warfighters from the mission.
  • Modernize logistics by transitioning operations to an automated enterprise solution that integrates disparate data streams into a single pane of glass for real-time visibility, acquisition management, and predictive resource forecasting.
  • Drive DAF innovation with the best of private sector innovation, scaling cutting-edge capabilities on demand, rapidly innovating with low-code and no-code tools, and deploying new applications at the speed of the mission. 

The decisive edge: “This agreement is a testament to the unparalleled operational depth, specialized infrastructure, and domain expertise Salesforce has built to support the U.S. government. We are bringing the full weight of our innovation and fluency to the tactical edge, helping ensure the Department of the Air Force has the foundation required to turn fragmented data and systems into a decisive strategic advantage.” — Dave Rey, President, Global Public Sector

What comes next: By unifying data, connecting systems, and establishing trusted workflows, the DAF is building the foundation for an Agentic Enterprise. Through new pilot access to Agentforce — Salesforce’s agentic layer for building, deploying, and governing compliant AI agents — the DAF is now testing how these tools can serve as force multipliers to automate complex workflows and support decision-making at the edge.

Go deeper:

About Missionforce

As public sector organizations navigate unprecedented digital acceleration, Salesforce is meeting the moment with Missionforce. Missionforce modernizes service delivery and mission-critical operations across government by delivering trusted cloud, data, and AI capabilities designed to support secure, resilient operations and measurable outcomes. Missionforce National Security is purpose-built to deliver the best Salesforce innovation to the tactical edge and environments where readiness, resilience, and speed are essential. 

About Salesforce

Salesforce helps organizations of any size become Agentic Enterprises — integrating humans, agents, apps, and data on a trusted, unified platform to unlock unprecedented growth and innovation. Visit www.salesforce.com for more information.

This article may include references to services or features that are still in development and are unreleased. Customers should make their purchase decision based on fully released and available features.