How AI Changes Who Holds Power At Work

Hierarchies exist for a reason, and most organizations adhere to conventional structures involving senior leaders, middle managers and workers. Responsibility is apportioned accordingly, with leaders accountable for results, managers for implementing and overseeing workflows, and workers for getting the work done.

Today, however, a single worker, particularly in professional and knowledge-based fields, can use AI tools to carry out tasks that once required support from an entire cast of administrators, supervisors, researchers, designers and technical specialists.

This means they can rebuild entire workflows single-handedly.

A marketer can use AI to conduct market research, build a campaign, personalize it for individual customers, analyze its performance and then do it all again, learning from previous results.

A product manager can design, build and test prototypes using AI coding tools, quickly gaining an understanding of how a new concept will work, without a lengthy and expensive research and development process.

The people who can do this well and teach others will inevitably see their value within their organization increase. This could set the scene for a significant rebalance of power.

Within this new dynamic, individuals, teams and organizations that successfully adopt AI are likely to find themselves punching significantly above their weight when it comes to winning influence, promotion and leadership opportunities.

This raises difficult questions for managers. Many management tasks, from tracking progress to summarizing updates and allocating resources, can already be supported by AI. The managers who remain most valuable will be those who can coach people, make good judgment calls, resolve complexity and help teams use AI responsibly.

The challenge will be making sure opportunities and advantages are democratized and spread widely, rather than concentrated among small groups with privileged access to tools and AI-friendly workflows.

What Should Leaders Do To Prepare?

I believe this is about managing an inevitable shift in ways that avoid new divides, organizational bottlenecks, resentment or damage to company culture, while ensuring that the people who can use AI to drive real change receive the support they need.

This means shifting the focus from technology itself to opportunity. As many people as possible should have the chance to understand AI, experiment with it safely and apply it to the work they already do.

A good starting point is to treat AI literacy as a universal skill rather than a specialist technical capability. Whatever someone’s job is, they should understand the risks and opportunities of AI as it relates to their role and to the business as a whole.

Leaders must also think carefully about how performance is measured in a world where AI can dramatically amplify an individual or team’s contribution. Output, speed and productivity may become easier to increase, but judgment, accountability and responsible use of AI will become even more important.

That means giving broad access to tools and training, redesigning performance measures, watching for new divides between AI-enabled and AI-excluded workers and updating accountability as more decisions become automated.

Beyond the workplace, ensuring equality of access to AI opportunities will become an important challenge for society.

AI will undoubtedly help new voices emerge in politics, and we must balance this potential for change and growth against the risk of concentrating power in the hands of those with the greatest access to technology.

AI will change the corporate hierarchy by changing who can create value, who can influence decisions and who gets heard. The smartest organizations will prepare for that power shift now by building AI literacy widely, redesigning work thoughtfully and making sure opportunity grows across the organization rather than concentrating around a small group of AI insiders.