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Click & Drop Status - Incident History

Scheduled maintenance downtime Weds 22/07 Some customers are reporting problems with their Shopify integration Some customers are reporting slow system response and/or errors when using Click & Drop search Payment for postage by Paypal or debit/credit card Payment for postage by Paypal or debit/credit card Scheduled Maintenance Scheduled Feature Release Payment for postage by Paypal and debit/credit card Payment for postage by Paypal and debit/credit card Scheduled Feature Release Scheduled Feature Release Postage purchases for Personal Customers Scheduled Feature Release Scheduled Feature Release Scheduled Feature Release Postage purchases for Personal Customers Scheduled Feature Release Scheduled Feature Release
Scheduled maintenance
2024-05-10 · via Click & Drop Status - Incident History

Completed

The scheduled maintenance has been completed.

Posted May 09, 2024 - 23:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 09, 2024 - 20:00 BST

Scheduled

The Click & Drop website will be temporarily unavailable on the evening of Thursday the 9th of May 2024, starting from 8pm, for scheduled maintenance. The downtime is expected to last between 90 minutes and 3 hours.

Users of our API and Click & Drop Desktop will also experience service unavailability for the duration of the maintenance.

We apologise for any inconvenience caused.

Posted May 07, 2024 - 16:58 BST

This scheduled maintenance affected: Integrations (Amazon, Click & Drop API, Click & Drop Desktop, Dropbox, eBay, Shopify, Other integrations) and Website (Click & Drop website (Registered), Click & Drop Payment Processing (Personal Customers), Click & Drop Manifesting (Business Customers), Royal Mail Print Assist, Royal Mail Mobile App - Buy and Send, Royal Mail Parcel Collect).

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