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Click & Drop Status - Incident History

Scheduled maintenance downtime Weds 22/07 Some customers are reporting problems with their Shopify integration Some customers are reporting slow system response and/or errors when using Click & Drop search Payment for postage by Paypal or debit/credit card Scheduled maintenance Payment for postage by Paypal or debit/credit card Scheduled Maintenance Scheduled Feature Release Payment for postage by Paypal and debit/credit card Payment for postage by Paypal and debit/credit card Scheduled Feature Release Scheduled Feature Release Postage purchases for Personal Customers Scheduled Feature Release Scheduled Feature Release Postage purchases for Personal Customers Scheduled Feature Release Scheduled Feature Release
Scheduled Feature Release
2023-09-20 · via Click & Drop Status - Incident History

Completed

The scheduled maintenance has been completed.

Posted Sep 19, 2023 - 21:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 19, 2023 - 20:00 BST

Scheduled

The Click & Drop website will be temporarily unavailable on the evening of Tuesday the 19th of September, between 8-9pm, for a scheduled feature release. During this time, users of our API, Click & Drop Desktop and Dropbox may experience temporary unavailability, this should last no more than a few minutes. Information on all new features/improvements can be found in our help guides: Release information We apologise for any inconvenience caused.

Posted Sep 15, 2023 - 15:24 BST

This scheduled maintenance affected: Website (Send an Item - send.royalmail.com, Click & Drop website (Registered), Click & Drop Payment Processing (Personal Customers), Click & Drop Manifesting (Business Customers), Royal Mail Print Assist, Royal Mail Mobile App - Buy and Send) and Integrations (Amazon, Click & Drop API, Click & Drop Desktop, Dropbox, eBay, Shopify, Other integrations).

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