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DigitalOcean Status - Incident History

Power Degradation impacting GPU Performance in ATL1 Rescheduled: Spaces Maintenance in BLR1 Rescheduled: Spaces Maintenance in NYC3, SFO2 and SFO3 Rescheduled: Spaces Maintenance in BLR1 Rescheduled: Spaces Maintenance in AMS3, FRA1 and TOR1 Spaces Maintenance in NYC3, SFO2 and SFO3 Cloud Control Panel and API Maintenance Window Extended in LON1, SGP1, SYD1. Spaces Maintenance in AMS3, BLR1, FRA1 and TOR1 Managed Databases Creation Spaces Maintenance in LON1, SGP1 and SYD1 Container Registry and Spaces Accessibility Major Service Interruption in MKC1 Volume Attach/Detach events in FRA1 Account Registration, Droplets, and Related Services Functions on App Platform Multiple Services Availability Spaces Cold Storage Billing Cloud Control Panel Access Gradient AI Model Kimi K3 Responses Issues Agent Platform Requests Returning HTTP 500 Errors Network Connectivity from India to NYC Llama-4-Maverick Model Availability Gradient AI Serverless Inference Requests Timing Out for qwen3.5-397b-a17b Networking in BLR1 Block Storage Volume NYC1 and NYC3 Reserved IP routing in TOR1 Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses Kubernetes Deployments in NYC1 NYC2 Network Maintenance
Limited access to Deepseek V4 Pro model
2026-07-05 · via DigitalOcean Status - Incident History

Resolved

Our Engineering team has confirmed that the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform has been fully resolved. The model is now operational, and users should be able to use it without experiencing any errors.

If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused and appreciate your patience.

Posted Jul 05, 2026 - 00:53 UTC

Monitoring

Our Engineering team has implemented a fix for the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform. The model should now be operational, and users should no longer receive error 429 messages when attempting to use it. We are currently monitoring the situation to ensure the fix is successful and the model is functioning as expected. We will post an update if any further issues arise. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

Posted Jul 04, 2026 - 23:18 UTC

Investigating

Our Engineering team is investigating reports of an incident affecting the Deepseek V4 Pro model in Serverless Inference and Agent Platform. Users may experience errors when attempting to use this model, specifically receiving error 429 messages. We apologize for the inconvenience and are working to resolve the issue as soon as possible. We will provide an update once we have more information.

Posted Jul 04, 2026 - 22:13 UTC

This incident affected: Agentic Inference Cloud (Inference, Model Services).