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DigitalOcean Status - Incident History

Llama-4-Maverick Model Availability Gradient AI Serverless Inference Requests Timing Out for qwen3.5-397b-a17b Networking in BLR1 Block Storage Volume NYC1 and NYC3 Reserved IP routing in TOR1 Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses Kubernetes Deployments in NYC1 NYC2 Network Maintenance Limited access to Deepseek V4 Pro model Droplet Actions in NYC3 Managed Database Clusters DNS Lookup Failures for Managed Database Droplet Resize Agent Timeouts While Retrieving Data from Knowledge Bases Droplet Backup Service Anthropic Inference Model Availability SFO1 Network Maintenance Monitoring Graphs in the Cloud Control Panel SGP1 Network Maintenance Core Infrastructure Maintenance June 17, 2026, 09:00 UTC Intermittent 500 Errors on Serverless/GenAI Inference API DeepSeek V4 Pro is returning HTTP 429 "Rate limit exceeded" AMS2 Network Maintenance DNS API Service App Platform Deployments Cloud Firewall Cloud Firewall Block Storage Volume Performance SGP1 Network Maintenance 2026-05-19 14:30 UTC Anthropic reported outage that's impacting access to their Serverless Inference models DNS service, Certificates and Managed MongoDB Data-plane DOKS cluster in SYD1 region GradientAI: Agent Platform Playground Interaction Errors Control Panel Errors - Unable to Enable 2FA and Google/GitHub Let's Encrypt Outage Affecting Certificate Issuance and Managed Databases Operations Multiple Services in NYC2 Core Infrastructure Maintenance May 7, 2026, 15:00 UTC SFO2 Network Maintenance Core Infrastructure Maintenance May 4th, 2026, 13:00 UTC Core Infrastructure Maintenance May 4, 2026, 13:00 UTC FRA1 Network Maintenance NYC1 Network Maintenance SFO2 Network Maintenance Core Infrastructure Maintenance Apr 29, 2026, 13:00 UTC Elevated 5xx “context canceled” errors impacting serverless inference Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models Intermittent errors impacting some Serverless Inference models in ATL1 App Platform Deployments Cloud UI for Managed Kubernetes DNS Resolution for .co TLD Spaces availability in NYC3 Core Infrastructure Maintenance in All Regions 2026-04-16 09:00 UTC Serverless Inference Managed Database Resizes Droplet Availability in All Regions MongoDB Maintenance - BLR1, NYC3, SFO2, SGP1, SYD1, TOR1 MongoDB Maintenance - AMS3, ATL1, LON1, NYC1, NYC2, SFO3 Control Plane Serverless Inference - High error rates for open source models ( Qwen 3 32B) Serverless Inference Issue FRA1 MongoDB Maintenance Gradient AI Platform agents and services Accessibility App platform seeing delays in deployments across FRA1 region Gradient AI model availability Degraded performance with BYOK Anthropic models Delay in App Platform Deployments Newly Created Managed Kubernetes Nodes Ubuntu/Debian Package Mirror Failure HTTP 522 Error on App Platform Core Infrastructure Maintenance in All Regions 2026-03-03 10:00 UTC Internal Load Balancers Connectivity Core Infrastructure Maintenance in SFO2 and SFO3
Network Connectivity from India to NYC
2026-07-24 · via DigitalOcean Status - Incident History

Resolved

Between 07:46  UTC & 10:24 UTC today, some users in India accessing resources in the NYC region may have experienced connectivity issues. The impact was limited to users using Airtel as their ISP.

Our investigation determined that the issue was caused by an internal network issue within Airtel and was not related to DigitalOcean network. The connectivity issue now appears to be resolved, and users should no longer experience problems accessing their resources.

We apologize for any inconvenience this may have caused. However, if you continue to experience any connectivity issues, please don't hesitate to open a support ticket for further investigation; we'll be happy to assist you further.

Posted Jul 24, 2026 - 12:42 UTC

Monitoring

We are observing improvements in network connectivity for users in India accessing resources in our NYC region. Our team is monitoring the situation to ensure that the service has returned to normal operation and remain stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

Posted Jul 24, 2026 - 11:45 UTC

Identified

We have noticed ​​​​​​​network connectivity issues affecting some users connecting from India to resources in the NYC region. Based on our current investigation, users on Airtel and BSNL have reported increased latency, packet loss, or intermittent connectivity. We apologize for the inconvenience and will provide an update as soon as more information becomes available.

Posted Jul 24, 2026 - 10:36 UTC

This incident affected: Networking (NYC1).