Systemic underinvestment and gutting of IT org capabilities leads to charts that look like:

  
This leads to breathless headlines like this: https://vijaygill.wordpress.com/2015/04/17/before-moving-to-amazon-web-services-it-took-itv-21-days-to-make-a-single-firewall-change/

What you want to do, if you have visionary senior leaders, is to invest in the org so the graph looks something like:

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