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Barracuda Networks Status - Incident History

O365 log ingestion issue impacting some accounts with delay and log degradation alerts. XDR log processing for o365 and email protection is affected by an outage. Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. SecureEdge Maintenance Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages XDR Dashboard unavailable SecureEdge Maintenance XDR Dashboard logins failing (reopening incident) XDR Dashboard blocks with error checking SSO account BCAS Search Down in US SecureEdge Maintenance SecureEdge Maintenance XDR Dashboard SecureEdge Maintenance SecureEdge Maintenance Barracuda XDR - Service Disruption on Cloudgen firewall signal detection Incident Response: Degraded Perfomance Authentication Services Issue Affecting Some Customers WAF-as-a-Service Infrastructure Maintenance Barracuda XDR - Service Disruption on signals detection WAF-as-a-Service Infrastructure Maintenance SecureEdge Maintenance Login Issue SecureEdge Platform Maintenance SecureEdge Maintenance SecureEdge Platform Maintenance SecureEdge Maintenance SAT Main Website Unavailable Barracuda XDR - Service Disruption on datasources visibility in dashboard Mail processing delayed in US region
MSP Services Maintenance in the Americas Region
2026-04-19 · via Barracuda Networks Status - Incident History

Completed

The scheduled maintenance has been completed.

Posted Apr 18, 2026 - 17:59 UTC

Verifying

Verification is currently underway for the maintenance items.

Posted Apr 18, 2026 - 17:56 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 18, 2026 - 17:00 UTC

Scheduled

Specific MSP services will undergo scheduled maintenance on April 18, 13:00 - 14:00 ET.

During this scheduled maintenance the following services will be unavailable or not fully functional in the Americas region for up to 30 minutes.

• ECHOplatform portal and APIs
• Intronis Backup
• MSP App

Posted Apr 15, 2026 - 21:41 UTC

This scheduled maintenance affected: ECHOplatform.