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Barracuda Networks Status - Incident History

O365 log ingestion issue impacting some accounts with delay and log degradation alerts. XDR log processing for o365 and email protection is affected by an outage. Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. SecureEdge Maintenance Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages XDR Dashboard unavailable SecureEdge Maintenance XDR Dashboard logins failing (reopening incident) XDR Dashboard blocks with error checking SSO account BCAS Search Down in US SecureEdge Maintenance SecureEdge Maintenance XDR Dashboard SecureEdge Maintenance SecureEdge Maintenance Barracuda XDR - Service Disruption on Cloudgen firewall signal detection Authentication Services Issue Affecting Some Customers WAF-as-a-Service Infrastructure Maintenance Barracuda XDR - Service Disruption on signals detection WAF-as-a-Service Infrastructure Maintenance SecureEdge Maintenance Login Issue SecureEdge Platform Maintenance SecureEdge Maintenance SecureEdge Platform Maintenance SecureEdge Maintenance SAT Main Website Unavailable Barracuda XDR - Service Disruption on datasources visibility in dashboard Mail processing delayed in US region Email Gateway Defense attachment file scanning partially impacted in the Australia region
Incident Response: Degraded Perfomance
2026-08-04 · via Barracuda Networks Status - Incident History

Update

The system is stable and recovered. We will continue to monitor for the next several hours.

Posted Aug 04, 2026 - 00:15 UTC

Monitoring

Attempting to creating a new incident could result in a longer than usual "pending creation" state. We have identified the issue, implemented a fix, and are monitoring the solution. Thank you for your patience as the system continues to recover.

Posted Aug 03, 2026 - 20:56 UTC

This incident affects: Incident Response (Dashboard UI, Email Processing).