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Barracuda Networks Status - Incident History

SecureEdge Maintenance SAT Main Website Unavailable Barracuda XDR - Service Disruption on datasources visibility in dashboard Mail processing delayed in US region Email Gateway Defense attachment file scanning partially impacted in the Australia region SecureEdge Maintenance SecureEdge Platform Maintenance Barracuda XDR - Service Disruption on Email events ingestion SecureEdge Maintenance SecureEdge Platform Maintenance Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption WAF-as-a-Service Infrastructure Maintenance Barracuda XDR - Service Disruption on events ingestion SecureEdge Platform Maintenance SecureEdge Maintenance SecureEdge Maintenance SecureEdge Maintenance BAC - Some Users are unable manage appliances from the portal BCAS UI Maintenance (US Region) BCAS UI Maintenance (EU Region) Scheduled Maintenance for Barracuda Appliance Control (BAC) Barracuda Email Gateway Defense — Scheduled Maintenance Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region SecureEdge Maintenance WAF-as-a-Service : Issues with configuration propagation Barracuda XDR - Service Disruption SecureEdge Maintenance Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption BCAS REACT UI RELEASE (US) BCAS REACT UI RELEASE (EC1- EU - Frankfurt, Germany) Barracuda XDR - Log ingestion service disruption (Canada) BCAS UI Maintenance (EW2 - UK Region) MSP Services Maintenance in the Americas Region BCAS UI Maintenance (CC1 - Canada Region) BCAS UI Maintenance (APAC - AS2 - Sydney Region) SecureEdge Maintenance SecureEdge Outage BCAS UI Maintenance (CC1 - Canada Region) BCAS UI Maintenance (India Region) MSP Services Maintenance in Europe and APAC regions Email Gateway Defense - Classic UI Is currently experiencing problems with user login. Extended BCAS UI Maintenance (India Region) Impersonation Protection and Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages Barracuda XDR - Service Disruption on Email events ingestion Barracuda XDR – Dashboard datasource visibility issue BCAS: Mail processing partial outage in UK region Cloud-to-Cloud Backup slowness Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates Barracuda XDR - o365 ingestion delayed SecureEdge Degraded Performance Barracuda Backup Service (Japan) Barracuda Backup Service Degradation
Mail processing degraded in US region
2026-04-30 · via Barracuda Networks Status - Incident History

Resolved

This issue has been resolved for all customers and mail processing has been restored to full capacity. All items are now available for search results.

Posted May 01, 2026 - 20:03 UTC

Monitoring

Mail processing service has been restored for nearly all customers with a very small set of affected items remaining. We are continuing to work towards resolution for those remaining items.

Posted May 01, 2026 - 15:25 UTC

Identified

Mail processing service is currently degraded for some customers in the US region. Engineering has identified the issue and is working to restore full capacity to the service. Message ingestion is unaffected, but new items and some search results may be unavailable until service is restored.

Posted Apr 30, 2026 - 07:54 UTC

This incident affected: Cloud Archiving Service (Mail Processing).