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HSBC's CIO: AI is easy. True impact is hard.
The Stack · 2026-06-17 · via The Stack

HSBC

Multinational's tech boss says it's working wioth Google to "use our data to rethink how processes work"

The Stack

 -  3 min read

HSBC's CIO: AI is easy. True impact is hard.
HSBC CIO Stuart Riley. Image credit: Google Cloud.

HSBC CIO Stuart Riley said that moving AI into production is “relatively easy. The technology is accessible. It's easy to deploy. But having AI that's truly impactful to your business processes and has a great customer outcome is much harder to do, because that takes re-engineering.”

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