• Supports 2,600+ residents and 400+ retirement village units with consistent, secure connectivity nationwide
• Improves resident Wi‑Fi and optimises staff access to critical systems at the point of service
• Creates a scalable reference architecture, with staged rollouts through 2026 to support growth and acquisitions

Melbourne, Australia – May 27, 2026 – HPE (NYSE: HPE) today announced that Mercy Health, one of Australia’s leading not-for-profit health and aged care providers, has selected HPE to modernize connectivity across its Healthy Ageing and Residential Aged Care facilities nationwide.

The initiative will deliver a secure, high-performance connectivity platform across more than 40 sites, supporting over 2,600 aged care residents and more than 400 retirement village units, as well as staff, families and visitors. As expectations for always on connectivity increase across aged care, Mercy Health is investing in a scalable digital foundation designed to support consistent services and experiences across a large, distributed footprint.

Powered by the cloud managed HPE Aruba Central platform, the modernized network will improve visibility, reliability and performance across wired and wireless environments. By simplifying network operations at scale, Mercy Health is laying the groundwork for future digital services while ensuring critical systems remain available wherever and whenever they are needed.

Enabling a connected, modern care environmentAcross a large, distributed aged care footprint, reliable connectivity has become essential to both quality of life for residents and effective service delivery for staff. Mercy Health’s modernized network is designed to provide consistent, high quality access across all sites, helping ensure digital services are available when and where they are needed.

Previously, Mercy Health operated on a legacy network environment that made it difficult to maintain consistent Wi Fi performance, resolve issues quickly, or scale connectivity as facilities expanded. The upgraded solution replaces this with a centrally managed platform that supports dependable access to systems at the point of service, without interruptions or performance gaps.

Reliable connectivity is particularly important for platforms such as eCase, the electronic resident management system used by Mercy Health, which brings together essential resident information into a single secure view. With staff accessing systems via mobile devices while working directly with residents, the new network foundation supports timely documentation, informed decision making and more personalized support.

This modern, high-performance network will deliver dependable Wi Fi for residents to stay connected with loved ones, while helping staff spend more time with residents and stay seamlessly connected to the systems that support care planning.

“We were impressed by the capability of HPE Networking’s solution and HPE’s commitment to understanding our business and digital transformation goals,” said Dr Paul Jurman, Chief Information Technology and Digital Transformation Officer, Mercy Health. “This modern, high-performance network will deliver dependable Wi Fi for residents to stay connected with loved ones, while helping staff spend more time with residents and stay seamlessly connected to the systems that support care planning.”

Building a scalable platform for digital health innovationMercy Health’s modernized network establishes a scalable digital foundation designed to support innovation across a large and growing aged care footprint. By putting consistent, reliable connectivity in place across more than 40 sites, the organization is creating the conditions to adopt new digital health capabilities without adding operational complexity.

This purpose built platform offers a clear migration path from legacy systems and supports a wide range of digital health technologies, including IoT enabled devices and resident focused applications. 

To support this, Mercy Health selected HPE Networking and implementation partner Affinity Blue to design and deploy a unified, next generation network architecture. The solution combines Wi Fi 7 access points, HPE Aruba Networking CX switches and HPE Aruba Central cloud based management, providing end to end visibility and simplified operations across all locations.

This purpose built platform offers a clear migration path from legacy systems and supports a wide range of digital health technologies, including IoT enabled devices and resident focused applications. Initial deployments across Healthy Ageing and Residential Aged Care sites establish a scalable reference architecture, with staged rollouts continuing through 2026 to support expansion and acquisitions with minimal disruption.

“Aged care providers like Mercy Health are navigating growing complexity while staying focused on delivering genuinely person-centered care,” said Andrew Fox, General Manager for Australia and New Zealand, HPE Networking. “By modernizing its network across more than 40 sites, Mercy Health is setting the standard for future-focused, digitally enabled aged services. This secure, AI-native cloud-managed foundation delivers reliable performance at scale, helping ensure staff and critical systems can remain connected where it matters most. The result is an environment that supports compassionate, person-first care today while being ready for what comes next.”

Supporting the future of digitally enabled aged careBy investing in a modern, scalable network foundation, Mercy Health is creating the conditions to adopt new technology enabled services as needs evolve across its aged care footprint. The platform supports future capabilities such as virtual consultations, assistive technologies and data driven approaches that can enhance resident wellbeing and support more informed decision making.

More broadly, the initiative reflects a growing shift across the aged care sector, where reliable, secure connectivity is no longer a back office requirement but a core enabler of service quality and resident experience. For large, distributed providers like Mercy Health, building strong digital foundations today is essential to sustaining person first services at scale and staying ready for what comes next.