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HBR IdeaCast

How Leaders Can Use AI to Solve Real Business Problems Leadership Summit 2026: Mattel’s CEO on Driving Consumer Engagement and Cultural Impact How Top World Cup, NBA, and NFL Coaches Make Better Decisions Under Pressure Creating Products with Curiosity, Humility, and Play The Right Way to Manage Rule Breakers We All Hate Meetings—Here’s How to Make Them Work Reinventing an Organization to Do More with Less What Leads Companies to Betray Their Own Principles How to Break Free of Negative Thought Spirals The Leadership Skills That Make Transformation Stick New Skills to Navigate Continuous Change Why Your Team Won’t Speak Up (And How to Fix It) What Sets Superteams Apart from the Rest To Gain Customer—and Employee—Loyalty, Go Beyond Good Enough The Case for Designing Work Around Circadian Rhythms Strategy Summit 2026: Who’s Going to Succeed with AI? Building a Sustainability Strategy Around Customers Strategy Summit 2026: Inventive Strategy and the ‘Unbossed’ Organization Learn to Disagree More Effectively Strategy Summit 2026: Why AI Means Radical Change The Shifting Relationship Between Business and the U.S. Government Strategy Summit 2026: Why AI Transformation Needs a Human Touch The New Leadership Structures that Unblock Innovation Assuming the Best About Others is Hard—But Necessary With Rise of Agents, We Are Entering the World of Identic AI What You Must Deliver to Win Customers Today The Cognitive Science Behind Sudden Change The Case For Becoming a Project-Based Org Ray Dalio on Economic Trends, Investing, and Making Decisions Amid Uncertainty What You Need to Know About Executive Recruiting
The Hidden Causes of AI Workslop—and How to Fix Them
2026-03-10 · via HBR IdeaCast
March 10, 2026

As organizations and their employees ramp up their generative AI experimentation, leaders are facing a new problem:  the rise of AI-generated “workslop,” which seems okay on the surface but doesn’t actually pass muster and, when passed on to colleagues, ultimately hurts team efficiency, performance, trust and morale. Kate Niederhoffer, chief scientist at BetterUp, and Jeff Hancock, professor of communication at Stanford, say that while it’s tempting to blame individuals for this kind of misuse of ChatGPT and other tools, management is more often that not contributing to the workslop epidemic by putting pressure on employees to produce more and to use AI when possible without offering clear training or guidelines. Niederhoffer and Hancock offer advice on how to stem the tide of workslop. They are coauthors of the HBR articles “AI-Generated “Workslop” Is Destroying Productivity” and “Why People Create AI “Workslop”—and How to Stop It.”