At Rapid7, our commitment to our partners is built on the foundation of the PACT (Partnering with Accountability, Consistency, and Transparency) program. Central to this mission is the Rapid7 Partner Academy, which was recently honored with a Gold Stevie Award in the 2026 American Business Awards® for Achievement in Collaboration and Partnership. This recognition underscores our dedication to providing world-class training that translates directly into partner success and customer resilience.
To meet the evolving needs of the cybersecurity landscape, Rapid7 Partner Academy has introduced specialized Partner Services Certifications. These role-based learning paths are designed to move beyond traditional "product training" by focusing on high-fidelity service delivery and outcome-driven results, including how to build, deliver, and scale services on Rapid7 solutions. The training and certification program was specifically recognized for its "Partner-First" design, which was built through extensive collaboration with our global partner ecosystem to ensure alignment with real-world sales and technical challenges.
Our award-winning partner services certification ecosystem focuses on three critical pillars of the Rapid7 Command Platform:
Partner Services for InsightIDR: Equips partners with the skills and knowledge necessary to effectively guide customers through the post-sale phases of the InsightIDR solution.
Partner Services for Exposure Command: Focuses on the transition from static vulnerability scanning to continuous attack surface validation, diving into the setup, management, and troubleshooting of Exposure Command.
Partner Services for Vulnerability Management: Empowers partners to provide impactful services around deployment, management, and ongoing support for InsightVM that drive customer success.
All three of these Partner Services Certifications enable our partners to deliver services around Rapid7 solutions from deployment and onboarding, to management and best practices for usage, to express health checks and troubleshooting. Upon successful completion of the course theoretical exam, you are eligible to enroll in the Services Validation Component. After validating your services capabilities, you will receive the prestigious distinction of achieving the Rapid7 Partner Services Certification and Badge. This achievement helps to differentiate your services to your customers and prospects with official recognition among the most capable Rapid7 MSSPs and service delivery partners.
The Gold Stevie Award recognizes more than just curriculum—it recognizes the impact these certifications have on the partner's ability to drive business and accelerate their profitability with Rapid7. By completing these Rapid7 Partner Academy certifications, partners gain:
Operational excellence: Technical specialists learn to deploy and manage Rapid7 solutions with a "Gold Standard" approach, ensuring high-fidelity results for customers.
Strategic alignment: Sales professionals are trained in the RSP (Rapid7 Sales Professional) methodology, allowing them to position Rapid7 as the preferred solution through effective discovery and objection handling.
Program economics: Certified partners can take full advantage of the 2026 PACT updates, which offer enhanced incentives and streamlined deal motions for partner-led growth.
The Stevie Award for Achievement in Collaboration and Partnership specifically applauds how Rapid7 integrated partner feedback into the curriculum development. This wasn't just Rapid7 talking to partners; it was a co-innovation effort. By coordinating with partners and Rapid7 technical support stakeholders, we ensured that the Partner Academy content directly addresses the "last-mile" technical blockers partners face in the field.
The value and impact of Partner Academy is highlighted by the comments from the Stevie American Business Awards® judges:
"I’ve seen a lot of partner programs, and most are built for the vendor, not the partner. This one stands out...A 5X outperformance, 76% completion rate, 91% satisfaction, and an NPS of 68 all point to real value delivered, not vanity metrics. I’m especially impressed by the coordination behind it –100 contributors across 13 business units. That level of alignment is hard to achieve, and it shows strong leadership. The fact that the program was mentioned on an earnings call also signals clear strategic impact."
"Overall, this is an outstanding and result-oriented program, and it sets the bar high for the partner enablement process. Exceeding the certification target by 5X within a significantly shortened timeframe speaks volumes for the relevance and execution of the program, and the creation of role-based, technically sophisticated learning paths speaks volumes for the focus on partner enablement."
This award is a shared victory with the thousands of partner individuals who have invested in their professional development through the Partner Academy. Whether you are a technical expert seeking to “Command the Attack Surface” or a sales professional looking to protect your margins, the Partner Academy is your gateway to success in the Rapid7 ecosystem.
As we continue to innovate, our goal remains the same: to provide the most transparent, consistent, and world-class enablement program in the industry. We invite all partners to officially become a Rapid7 PACT Partner to explore these award-winning certifications and start driving deeper impact for your customers today.
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