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Compulsive curiosity, or, how I built an infinite idea machine Gift details on the subscriber portal Portal link in the archive nav First, add no friction: How micropayments lost and subscriptions won Filter subscribers and automations by source Automations, rebuilt What email will look like in the future Filter subscribers by bounce date and reason Email could have been X.400 times better Three features are moving behind the paywall Firewall changes and improvements Put your name and voice into your company newsletter Simplified email address settings Subscription wall Inboxes were overwhelming before we'd even named them The US government tried really hard to screw up email Public postmortem: database connection exhaustion Ask a nerd: what is the best way to unsubscribe from newsletters? Bookshop.org embeds Email was into agents before they were cool Passwordless login Rename metadata keys in bulk A spring cleaning for our legal docs Ask a nerd: what happens when you click the spam button? Passkey support for two-factor authentication How Buttondown's API versioning works Safer defaults for the email creation API How to send email to space How we enabled Content Security Policy for everyone Recovery codes for two-factor authentication Filter sent emails by engagement rate How we migrated to TypeIDs without breaking clients How we check every link in your email Use newsletter metadata in your emails Should we bring back email exploders? Sort and filter by open and click rates Custom click tracking domains More newsletter settings in the API Revamped replies Custom email templates for everyone Simplified cancellation Ask a Nerd: Does email length affect deliverability? The changelog, reborn Swedish localization Forwarding an email is not always straightforward Public descriptions for tags OpenAPI spec for archives How Rodrigo brings a humanistic view to consumer technology Subscribers can come from anywhere. Even another newsletter platform's form. Survey responses on the web How Brandon Lucas Green shares his music and supports artists Your newsletter's archives are more valuable than your list Better tag self-management Smarter automation filters Granular API keys New design settings pages Snippets Ask A Nerd: How does newsletter cadence affect deliverability? Starred views More ways to customize your archives Inbox filtering Mastodon follower analytics Ask a Nerd: What are good open, click, and response rates for an email newsletter? How we migrated our database to PlanetScale Two new archive themes Custom buttons now work in Markdown mode Ask a Nerd: Does attaching files to your newsletter hurt deliverability? Seline and Tinylytics support Unban subscribers Announcement bars for your archives Bang paths, source routing, and how email trips were planned Public postmortem: archive downtime 2025 disposables.app Russian localization Ask a Nerd: Can you improve email deliverability with a personal domain? More locale options How we interview customers at Buttondown Bluesky analytics Reply to conversations Minimum viable complexity How Jeffery Hicks goes behind-the-scenes in his newsletter Changes to our stack in 2025 2026: Emails TK reminders in the editor What the hell is a UTM? Randomize survey answer order Why we insourced analytics Scroll sync in the editor 2026: Archives How Jamie Thingelstad uses Buttondown to explore tech topics How Kelly Jensen uses Buttondown to discuss key library issues Keeping feature creep at bay Improved filters Content Security Policy in archives Open source Sniperl.ink Auto-activating RSS reader subscriptions What the hell is ActivityPub? How Igor Ranc built Berlin's largest expat tech newsletter Gift subscriptions
Lifecycle-based emails
Justin Duke · 2025-09-20 · via

Happy Friday (or what is left of it)! We're making it easier to send targeted emails based on when subscribers joined, upgraded, or churned.

You can now send emails to subscribers based on three key dates:

  • Subscription date: When someone first joined your list
  • Upgrade date: When a subscriber became a paying member (for those with paid subscriptions)
  • Churn date: When a paid subscriber cancelled (also for paid newsletters)

This opens up a bunch of useful possibilities. Want to send a hearty welcome to everyone who joined in the last 30 days? Done. Need to reach out to subscribers who upgraded during your Black Friday promotion but later cancelled? You can target them specifically. Planning anniversary emails for long-time subscribers? Now it's actually possible.

How to use it

When composing a new email, click on the audience selector and you'll see these new date-based options in the filter dropdown. They work just like our other date filters — you can target subscribers before, after, or between specific dates.

For those of you with paid newsletters, the upgrade and churn date filters will appear automatically. If you're running a free newsletter, you'll just see the subscription date option (which, honestly, is still incredibly useful for welcome emails and reaching out to longtime readers).

Why we built this

We've been working on giving you better tools to send the right message to the right people at the right time. Yesterday we shipped churn date tracking, and today's update lets you actually use that data to send targeted emails.

These filters combine with all our other audience filtering options, so you can get really specific. For example, you could send emails to:

  • Everyone who joined in the last 90 days AND has a specific metadata value
  • People who churned last month AND were tagged as "high-value"

One thing to note: Sometimes subscribers can churn, and then become a Premium subscriber at a later point. They will still have the churn date in their record. To ensure you target only subscribers who are currently churned, combine the churn date with the status of "Churned".

The data has always been there — now you can actually use it to send more relevant, timely emails to your subscribers.

As always, if you have questions about these new filters or ideas for other date-based segments you'd like to see, let us know!