Nearly 25% of Indian technology services companies have already moved AI experiments into production and the industry is generating upto $12 billion in AI services revenue, with more than 2 million professionals skilled in AI and 100,000 to 200,000 trained in advanced AI capabilities, said Indian tech leaders met at Nasscom U.S. CEO Forum held at the Consulate General of India, New York City.

The technology services sector in India would continue to remain central to global enterprises transformation in the Artificial Intelligence era; in fact around 85% of technology service providers now have agentic AI platforms, they observed.

The forum brought together Governor Matt Meyer, Secretary Charuni Patibanda-Sanchez, and CEOs of several leading Indian technology companies operating in the United States. It observed that AI would not reduce the relevance of technology services, rather it would change how services are delivered and scaled, while expanding the addressable opportunity across enterprise modernisation, data, AI governance and intelligent operations.

Tech leaders who met at the Forum emphasised that the impact of AI on technology services cannot be assessed only through the lens of task automation. While AI was expected to bring productivity gains and compress parts of standardised, repeatable work, it would also expand demand for technology orchestration, data readiness, application modernisation, AI governance, cybersecurity, agent management and industry specific solutions, they explained.

However, they further noted that, as enterprises move beyond pilots, the real challenge would be to make AI work in complex operating environments.

Addressing this challenge, Ravi Kumar S, Chair, Nasscom U.S. CEO Forum, said, “The next phase of AI is not about experimentation alone. Enterprises now need to convert AI capability into production value. That requires data readiness, workflow redesign, secure deployment, governance and change management. These are areas where Indian technology services companies have deep experience and a strong opportunity to lead.”

Rajesh Nambiar, President Nasscom, said, for more than three decades, Indian technology services companies have helped global enterprises navigate major technology shifts. That rationale for enterprise technology partnerships remained strong in the AI era and companies would continue to focus on their core businesses and would need specialist partners to deploy and scale AI responsibly.

“As AI moves into production, enterprises will have to bring together models, applications, data platforms, cloud environments, cybersecurity controls, regulatory requirements and industry systems into a reliable operating model. The value of IT services will increasingly lie in making these systems work together securely, efficiently and at scale,’’ Mr. Nambiar added.

Agentic AI is expected to open $300 to $400 billion in additional addressable spend pools for technology services by 2030 across data for AI, legacy modernisation, agentic workflows, AI operations, cybersecurity and AI governance.

According to Nasscom, India is strongly placed for this transition. The sector brings global delivery maturity, deep enterprise technology capability, a large AI skilled workforce, strong domain expertise and a growing ecosystem across AI platforms, startups, GCCs and sovereign AI solutions.

“The opportunity will come from global enterprises as well as Indian enterprises and government led digital platforms that require trusted, secure and population scale AI deployment,’’ said the apex body adding, the next phase of growth would be driven by enterprise AI transformation, AI foundations, application modernisation, AI operations, trust and governance, and vertical AI solutions.