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Commercial Specific Terms | SolarWinds
2026-04-07 · via Legal Documents

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Subscription Commercial Specific Terms: Notwithstanding anything to the contrary set forth in the EULA, You may terminate Your Subscription Term License committed by You under an Order by providing SolarWinds with at least ninety (90) days written notice of termination prior to the end of the then-current annual period of the Subscription Term License. However, You understand and acknowledge that if You elect to terminate early in accordance with the preceding sentence, (a) any such termination shall only apply to any subsequent annual period(s) left on the committed Subscription Term License (and not the annual period in which You terminate, for which you remain fully responsible), and (b) You remain responsible for payment of twenty percent (20%) of the balance of Fees due for the remainder of the committed Subscription Term License. For clarification, however, the foregoing only applies if You have a Subscription Term License which is paid annually. If Your multi-year Subscription Term is pre-paid and due in full at the start of the Subscription Term License, Your obligation to pay the entire pre-paid fee remains unchanged, and You are not entitled to any refunds.