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UCAS - At the heart of connecting people to higher education

Introducing the UCAS Destinations Programme: Reshaping post-16 career learning Application availability: 12 – 14 June Missed your reply deadline? | UCAS Five ways to reach applicants at the moments that matter most in Clearing From vague to valuable: What students really think about course descriptions and what to do about it Five ways to support students ahead of results day Careers events: Five practical basics for getting them right UCAS Ten ways students can demonstrate experience in their personal statement UCAS Discovery: Your essential post-event guide Bank holiday closure | UCAS Bank holiday closure: 4 May Why speak to a careers adviser as a disabled student? Five ways to support care leavers applying to university Keeping the momentum going after a careers fair What do we mean when we say 'career'? Update on UCAS Chair of Trustees What is the application fee for the 2027 cycle? Shifting the focus: Skills First Careers Fairs Customer Success Team & Data Collection Team availability: 23 April Customer Success Team availability: 15 & 23 April
Gatsby Benchmark 8: Making personal guidance work smarter, not harder
2026-03-16 · via UCAS - At the heart of connecting people to higher education

Caroline Green, RCDP

Personal guidance (Gatsby Benchmark 8) is time and resource intensive. The updated statutory duty requires every student to have a guidance meeting with a qualified careers adviser whenever they face major study or career decisions, with at least one meeting by age 16 and again by 18. 

We can’t conjure extra funding for this, but we can help you work smarter. These practical steps make guidance easier to manage, more impactful, and better value for money.

Pay cheap, pay twice

To meet your statutory duty and ensure effective guidance, use qualified careers professionals. Remember, careers leader and personal guidance qualifications are different. Check the CDI register for advisers who are qualified and committed to their code of ethics.

While investing in quality has an upfront cost, the payoff is significant: more motivated students who need less staff time, and advisers who bring expertise and access to resources, including free ones, that benefit students and your budget.

A planned approach 

Start with students who are at risk or need extra support, working closely with your SENCO and other key staff. Don’t overlook those who seem 'sorted'; they may think they’ve got everything figured out but still need to check all options before deciding. 

Also prioritise students who may struggle with tasks like college or university applications – for example, those without family support, and provide guidance early so there’s time for other staff to support them effectively. It’s all about working smarter with the time and resources you have.

Additional support

Maximise your personal guidance sessions by putting the right support around them. The UCAS Hub and adviser portal are designed to save time: students can explore options independently with tools like CV Builder and impartial advice, while staff can track progress, view applications, and access tailored resources. This reduces administrative work and frees advisers to focus on meaningful one-to-one guidance.

The jury is still out on whether group guidance meets statutory duty or is always in the best interests of students. Group work (different to group guidance), however, is definitely a good tool and can be very effective when used alongside one-to-one sessions. Group preparation or follow-up activities can help students get the most out of their one-to-one appointments.

Wasted appointments

Don’t let valuable funding go to waste on missed or unproductive appointments. Make sure both students and staff know the timetable, and help reduce anxiety by introducing the adviser in assemblies or sharing short bios beforehand. Students are far more likely to engage when they know who they’ll be meeting.

Budget cut or budget priority?

Many schools and colleges are under financial pressure, but sometimes it’s about priorities, not just budget. 

Securing SLT support is crucial. Make your business case for investing in personal guidance. Remind them it’s more than ticking boxes: short appointments (under 45 minutes) often lack impact and result in wasted money. Back it up with data showing the benefits of better guidance: more motivated students, better attendance and engagement, and less time taken from staff on avoidable issues. Build your case and gain their commitment.

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