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DigitalOcean Status - Incident History

Support Portal Service Disruption Power Degradation impacting GPU Performance in ATL1 Rescheduled: Spaces Maintenance in BLR1 Rescheduled: Spaces Maintenance in NYC3, SFO2 and SFO3 Rescheduled: Spaces Maintenance in BLR1 Rescheduled: Spaces Maintenance in AMS3, FRA1 and TOR1 Spaces Maintenance in NYC3, SFO2 and SFO3 Cloud Control Panel and API Maintenance Window Extended in LON1, SGP1, SYD1. Spaces Maintenance in AMS3, BLR1, FRA1 and TOR1 Managed Databases Creation Spaces Maintenance in LON1, SGP1 and SYD1 Container Registry and Spaces Accessibility Major Service Interruption in MKC1 Volume Attach/Detach events in FRA1 Account Registration, Droplets, and Related Services Functions on App Platform Multiple Services Availability Spaces Cold Storage Billing Cloud Control Panel Access Gradient AI Model Kimi K3 Responses Issues Agent Platform Requests Returning HTTP 500 Errors Network Connectivity from India to NYC Llama-4-Maverick Model Availability Gradient AI Serverless Inference Requests Timing Out for qwen3.5-397b-a17b Networking in BLR1 Block Storage Volume NYC1 and NYC3 Reserved IP routing in TOR1 Kubernetes Deployments in NYC1 NYC2 Network Maintenance
Serverless Inference - Gemma4 Latency Issues Causing Time...
2026-07-14 · via DigitalOcean Status - Incident History

Monitoring

A fix has been deployed to resolve the backend configuration issue. We are closely monitoring system performance to ensure full recovery and normal response times for all Gemma 4 inference workflows.

Posted Jul 13, 2026 - 22:24 UTC

Identified

We are currently experiencing an issue where customers using the Gemma 4 model on our Serverless Inference and Dedicated Inference platforms may experience severe latency or request timeouts.
Our engineering team has identified a backend configuration issue as the root cause, which is temporarily degrading performance. We are actively working on a fix to restore normal response times and will provide another update as soon as the mitigation is in place

Posted Jul 13, 2026 - 19:04 UTC

This incident affects: Agentic Inference Cloud (Inference).