We present a case study evaluating large language models (LLMs) with 128K-token context windows on a technical question answering (QA) task. Our benchmark is built on a user manual for an agricultural machine, available in English, French, and German. It simulates a cross-lingual information retrieval scenario where questions are posed in English against all three language versions of the manual. The evaluation focuses on realistic "needle-in-a-haystack" challenges and includes unanswerable questions to test for hallucinations. We compare nine long-context LLMs using direct prompting against three Retrieval-Augmented Generation (RAG) strategies (keyword, semantic, hybrid), with an LLM-as-a-judge for evaluation. Our findings for this specific manual show that Hybrid RAG consistently outperforms direct long-context prompting. Models like Gemini 2.5 Flash and the smaller Qwen 2.5 7B achieve high accuracy (over 85%) across all languages with RAG. This paper contributes a detailed analysis of LLM performance in a specialized industrial domain and an open framework for similar evaluations, highlighting practical trade-offs and challenges.