Step 1: Navigate to Amazon

Open the Amazon website.

Step 2: Accounts & Lists

Click on Accounts & Lists in the top right corner of the screen.

Step 3: Select Gift cards

A new menu page will open on the website. Select Gift cards.

Step 4: Redeem or reload gift card

Once you click, you'll be able to see the existing balance on your gift card. If you are checking the balance on an unredeemed gift card and wish to redeem it, you can click on Redeem a Gift card. You can also opt to Reload your card in this menu or check your transaction history, which is listed below the gift card balance.

Step 1: Go to Account

Open the app and click on the account icon at the bottom of the landing page (the little person illustration). Then choose Account at the top of the landing page.

Step 2: Navigate to Payments

Scroll down until you see the Payments section.

Step 3: Manage gift card balance

In the Payments section, click on Manage gift card balance.

Step 4: Check balance or reload

Use the new menu that opens to check your gift card balance, reload your gift card, or check past activity.