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SurveyMonkey

The accessibility audit that turned into a visual identity refresh Our CEO Eric Johnson and Caroline Fairchild on why humans still matter in the age of AI Inside Today's SurveyMonkey: Built to know what's true for your business, when it matters Meet Today's SurveyMonkey: AI-powered for a world where humans still matter The employee engagement strategy every Chief People Officer needs to rethink CNBC and SurveyMonkey Quarterly AI & Jobs Survey (Q3 2026) ChatGPT x SurveyMonkey: Create & Analyze Surveys Directly in ChatGPT Close the gap between what you think customers want and what they actually need | SurveyMonkey How to stay customer-obsessed in the age of AI | SurveyMonkey Understand the why behind visitor behavior with GetFeedback CNBC and SurveyMonkey Quarterly Money Survey: Affordability (July 2026) | SurveyMonkey How SurveyMonkey built a brand campaign without the guesswork | CuriosityCon SurveyMonkey Research: Q1 2026 AI Sentiment Study How Noom used research to build a breakthrough new feature | SurveyMonkey SurveyMonkey adds conversational AI to its survey building experience We’re Livestreaming The World’s Most Uncurious Meeting | SurveyMonkey The 6-Step Framework We Used to Name SurveyMonkey LaunchPad SurveyMonkey LaunchPad Is Now Live | Validate Ideas Before You Launch CNBC and SurveyMonkey American Dream Pulse Survey What’s New at SurveyMonkey: The CuriosityCon Spring 2026 Product Reveal Why the AI Era Demands Better Questions | SurveyMonkey How B2B Buyers Choose: New Data on the Modern Journey CNBC and SurveyMonkey Quarterly AI and Jobs Survey - Q2 2026 State of Curiosity 2026: Why Work Smothers Innovation AI in Customer Service: 4 Lessons on What Customers Want Claude x SurveyMonkey: Create & Analyze Surveys Directly on Claude How to determine your company’s core values in 4 steps SurveyMonkey Programs: Turn One Off Surveys Into Continuous Listening SurveyMonkey Research: Q1 2026 AI Sentiment Study CNBC and SurveyMonkey Quarterly Money Survey - Q2 2026
CNBC and SurveyMonkey Social Skills Pulse Survey
Zoe Padgett 5 min read • Published: September 17, 2026 · 2026-09-18 · via SurveyMonkey

Classes are where most college students make friends, while dorms are the center of college social life for on-campus dwellers

Among Americans who are attending or attended college, 75% say they made friends from their classes. Other spaces are less common for connection: campus jobs (27%), dorms (24%), parties (19%), dining halls (19%), clubs (17%), sports teams (16%), and Greek life (7%).

Dorms were a significant driver for connection for on-campus residents: among those who lived on campus, 74% made friends in dorms. This declines sharply for off-campus students:

Younger Americans are less sociable in college than older generations, but Gen Z wants to change that

Gen Zers are also most likely to advocate for colleges to help students develop specific skills, including:

When it comes to where colleges should be helping develop these social skills, Gen Zers prefer clubs, activities, and social events (48% vs. 37% of Millennials and 31% of Gen Xers), while Millennials prefer mentoring programs (49% vs. 37% of Gen Zers and 36% of Gen Xers) and communication workshops or classes (45% vs. 33% of Gen Zers and 37% of Gen Xers).

Most Americans cite attention spans as younger generations’ weakest social skill

62% point to poor active listening as young people’s biggest weakness, and 54% say they are unable to stay focused during conversations. Complaints also vary by generation:

The majority of Americans believe AI has negatively impacted people’s in-person skills

More than half of Americans (55%) believe the use of AI tools, such as chatbots, have negatively impacted people’s in-person skills, compared to 23% who see no impact, and 23% who believe AI usage actually improves in-person social skills.