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DigitalOcean Status - Incident History

Support Portal Service Disruption Power Degradation impacting GPU Performance in ATL1 Rescheduled: Spaces Maintenance in BLR1 Rescheduled: Spaces Maintenance in NYC3, SFO2 and SFO3 Rescheduled: Spaces Maintenance in BLR1 Rescheduled: Spaces Maintenance in AMS3, FRA1 and TOR1 Spaces Maintenance in NYC3, SFO2 and SFO3 Cloud Control Panel and API Maintenance Window Extended in LON1, SGP1, SYD1. Spaces Maintenance in AMS3, BLR1, FRA1 and TOR1 Managed Databases Creation Spaces Maintenance in LON1, SGP1 and SYD1 Container Registry and Spaces Accessibility Major Service Interruption in MKC1 Volume Attach/Detach events in FRA1 Account Registration, Droplets, and Related Services Functions on App Platform Multiple Services Availability Spaces Cold Storage Billing Cloud Control Panel Access Gradient AI Model Kimi K3 Responses Issues Agent Platform Requests Returning HTTP 500 Errors Network Connectivity from India to NYC Llama-4-Maverick Model Availability Gradient AI Serverless Inference Requests Timing Out for qwen3.5-397b-a17b Networking in BLR1 Block Storage Volume NYC1 and NYC3 Reserved IP routing in TOR1 Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses Kubernetes Deployments in NYC1
Gradient AI Platform agents and services Accessibility
2026-03-20 · via DigitalOcean Status - Incident History

Resolved

Our Engineering team has implemented a fix, the issues impacting Gradient AI Platform have been resolved. All agents are back up and healthy. Service has been fully restored.

Posted Mar 20, 2026 - 14:14 UTC

Monitoring

A fix has been implemented and services have been restored. We are continuing to monitor the system to ensure stability. We will provide further updates if needed.

Posted Mar 20, 2026 - 14:04 UTC

Update

We've identified the issue and are actively working to restore the affected services. We're making steady progress and closely monitoring the situation. Further updates will be shared as they become available.

Posted Mar 20, 2026 - 11:05 UTC

Identified

We’ve identified the issue and are currently working on restoring the services. We’ll continue to provide updates as progress is made.

Posted Mar 20, 2026 - 09:51 UTC

Investigating

We are currently investigating issue affecting the accessibility of agents and services on the Gradient AI Platform. Users may experience failures or unresponsiveness when attempting to use these features. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for the inconvenience and will share an update once we have more information.

Posted Mar 20, 2026 - 08:50 UTC

This incident affected: Gradient AI.