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The Register - Off-Prem: SaaS

Snowflake to burn $6B on AWS Graviton CPUs and AI accelerators Google Cloud suspended major customer Railway.com without cause, causing outage Anthropic comes for the midmarket software spend ServiceNow under siege as Atlassian adds to ITSM take-outs Survey: US workers are not keen on Microsoft's AI Service change takes down Microsoft Outlook for iOS Workday, Rippling, Slack lflunk data access test: Fivetran UK tribunal sends £2B claim accusing Microsoft of overcharging for licensing to trial The spaghettified DBMS chart that shows Oracle's crown is slowly slipping Atlassian’s new data collection policy protects rich customers while AI eats the rest Atlassian to train AI on user data unless law or cash say no McGraw Hill linked to 13.5M-record data leak UK told its Big Tech habit is now a national security risk How ServiceNow gets customers to gorge at the AI trough Salesforce is taking on ServiceNow in ITSM. The winner is AI Salesforce is taking on ServiceNow in ITSM. The winner is AI Snowflake manager on 'Spider-Man' theory of AI agents Minnesota payroll problems grew after Workday, say auditors Salesforce looks to Slackbot to help solve SaaSpocalypse ServiceNow salesman sues employer in commission dispute ServiceNow salesman sues employer in commission dispute Big Tech has not enforced Australia’s social media ban 'Emphathetic 'Salesforce bots to help fired via Labor Dept Datadog bets DIY AI will mean it dodges the SaaSpocalypse Snowflake's ongoing pitch: bring AI to data, not vice versa CMA dithers as Microsoft's cloud meter runs on your dime Salesforce acquihires team behind Clockwise for Agentforce CMA cracks knuckles, eyes Adobe's cancellation fees SAP's grand cloud escape plan €2B short of the runway Microsoft 365 pauses Copilot creep after admins cry foul Salesforce buyback to saddle company with debt until 2066 India tests whether AI can stop trains hitting elephants Adobe CEO Shantanu Narayen to step down after 18 years Pentagon praises Palantir tech for battlefield strike speed Atlassian to shed ten percent of staff, because AI Atlassian's new Jira migration tool slowed down cloudy moves Oracle says AI coding is helping it dodge SaaSpocalypse Vendors building tools to clean up messes made by AI agents Iran is the first out-loud cyberwar the US has fought Microsoft postpones new Outlook migration to 2027 Okta CEO ‘paranoid’ as vibe coders stir SaaS-pocalypse fears Capita £370M Whitehall outsourcing deal challenged in court Claude having artificially intelligent hiccups and access lockouts for over two hours Claude outage hits chat, API, vibe coding SaaS-pocalypse isn't coming any time soon SaaS-pocalypse isn't coming any time soon Half of German-speaking SAP users to stay on ECC to 2030 Half of German-speaking SAP users to stay on ECC to 2030 Salesforce CEO declared victory over flagging software sales Workday CEO's AI talk can't shake off weaker sales forecast Microsoft teases ‘reimagined SharePoint’ with added AI Palantir spent $25M on CEO flights for chatty Karp Microsoft throws spox under the bus in ICC email flap ServiceNow buys Pyramid Analytics ServiceNow buys Pyramid Analytics Supply chain breaches fuel cybercrime cycle, report says Apple inserts ads for its premium productivity services Apple inserts ads for its premium productivity services Workday CEO steps down amid layoffs and market jitters Workday CEO steps down amid layoffs and market jitters Counting the waves of tech industry BS from blockchain to AI Atlassian swears it can deliver AI without blowing out costs Workday layoffs to hit about 400 jobs Rise of AI means companies could pass on SaaS Estonia tests Euro alternatives amid Microsoft rollout MEP: 'The EU runs on Microsoft', Uncle Sam could turn it off Azure outages ripple across multiple dependent services Europe shrugs off tariffs, plots to end tech reliance on US Microsoft ends some standalone SharePoint and OneDrive plans TikTok’s US joint venture off to a rocky start Oracle, Michael Dell, invest in JV to run TikTok USA Mandiant plugs Salesforce leaks with open source tool Data storage cloud Snowflake buys ITOM platform Observe ServiceNow snags Microsoft vet to run legal amid M&A spree ServiceNow to buy Armis in $7.7 billion security deal ServiceNow unworried by Salesforce targeting its ITSM core ServiceNow mulls Armis buy to gain IT visibility Workday project at Washington University hits $266M Here we go again: Microsoft in UK court over cloud licensing
Adobe CEO Shantanu Narayen to step down after 18 years
Simon Sharwood Simon Sharwood · 2026-03-13 · via The Register - Off-Prem: SaaS

SaaS

Didn’t say why, but for once AI may not be the reason for a lost job

Adobe CEO Shantanu Narayen has announced he intends to depart the company after 18 years as the prince of PDFs.

Narayen didn’t say why he’s moving on, but on the company’s Q1 2026 earnings call said he notified Adobe’s board of his decision some time ago. Adobe’s announcement of the CEO’s departure also offers no rationale.

The closest thing The Register could find to a rationale came on the company’s earnings call, during which Narayen said “As a company that has prided itself on creating categories, our AI transformation begins with a focus on customer-centric product strategy to anticipate and fulfill the diverse needs of a large and growing customer base.”

Maybe Narayen felt he doesn’t have another big transition in him, after he led Adobe’s swing to become a SaaS company? It’s also worth noting he’s not likely to be short of cash given the size of his recent paychecks.

That said, Narayen had a solid AI story to tell, telling investors annual recurring revenue from the company’s new AI-first offerings more than tripled year-over-year, “reflecting progress against this opportunity with individuals and enterprises alike.”

Those weren’t just hollow words: David Wadhwani, president of the company’s Creativity and Productivity Business, pointed to 45 percent quarter-over-quarter growth in consumption of generative AI credits.

Wadhwani said use of credits to pay for video generation rose 8x year-over-year, and audio generation doubled. That growth, he said, shows Adobe customers are “moving deeper into AI-assisted creation across the full creative process.”

Every action has an equal and opposite reaction, and for Adobe that meant a dip for its business selling stock images.

“While Q1 had many highlights, our traditional stock business saw a steeper decline than we expected,” Wadhwani admitted. “This shift is playing out more quickly than we had planned for, and our focus remains on giving customers meaningful choice between stock and generative AI as they build their creative and marketing workflows.”

Narayen said the decline in stock sales meant Adobe posted 10.9 percent growth in recurring revenue, instead of 11.2 percent.

The company posted record revenue for the quarter of $6.4 billion, up 12 percent year-over-year, and net income of $1.9 billion. Subscription revenue rose 13 percent year-over-year. Those aren’t numbers that typically get boards looking for a new CEO.

The board needs to anyway and said it will consider internal and external candidates.

Narayen said Adobe has “always invested in developing a really deep bench of outstanding execs.”

Asked what the board will look for in his successor, he said Adobe will always be a product company. “And I think taking advantage and looking around the corner as it relates to the immense opportunity that AI has across creativity and marketing is the real opportunity for not just the CEO, but the company as well,” he concluded. ®