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The Register - Off-Prem: SaaS

Snowflake to burn $6B on AWS Graviton CPUs and AI accelerators Google Cloud suspended major customer Railway.com without cause, causing outage Anthropic comes for the midmarket software spend ServiceNow under siege as Atlassian adds to ITSM take-outs Survey: US workers are not keen on Microsoft's AI Service change takes down Microsoft Outlook for iOS Workday, Rippling, Slack lflunk data access test: Fivetran UK tribunal sends £2B claim accusing Microsoft of overcharging for licensing to trial The spaghettified DBMS chart that shows Oracle's crown is slowly slipping Atlassian’s new data collection policy protects rich customers while AI eats the rest Atlassian to train AI on user data unless law or cash say no McGraw Hill linked to 13.5M-record data leak UK told its Big Tech habit is now a national security risk How ServiceNow gets customers to gorge at the AI trough Salesforce is taking on ServiceNow in ITSM. The winner is AI Salesforce is taking on ServiceNow in ITSM. The winner is AI Snowflake manager on 'Spider-Man' theory of AI agents Minnesota payroll problems grew after Workday, say auditors Salesforce looks to Slackbot to help solve SaaSpocalypse ServiceNow salesman sues employer in commission dispute ServiceNow salesman sues employer in commission dispute Big Tech has not enforced Australia’s social media ban 'Emphathetic 'Salesforce bots to help fired via Labor Dept Datadog bets DIY AI will mean it dodges the SaaSpocalypse Snowflake's ongoing pitch: bring AI to data, not vice versa CMA dithers as Microsoft's cloud meter runs on your dime Salesforce acquihires team behind Clockwise for Agentforce CMA cracks knuckles, eyes Adobe's cancellation fees SAP's grand cloud escape plan €2B short of the runway Microsoft 365 pauses Copilot creep after admins cry foul Salesforce buyback to saddle company with debt until 2066 India tests whether AI can stop trains hitting elephants Adobe CEO Shantanu Narayen to step down after 18 years Adobe CEO Shantanu Narayen to step down after 18 years Pentagon praises Palantir tech for battlefield strike speed Atlassian to shed ten percent of staff, because AI Atlassian's new Jira migration tool slowed down cloudy moves Oracle says AI coding is helping it dodge SaaSpocalypse Iran is the first out-loud cyberwar the US has fought Microsoft postpones new Outlook migration to 2027 Okta CEO ‘paranoid’ as vibe coders stir SaaS-pocalypse fears Capita £370M Whitehall outsourcing deal challenged in court Claude having artificially intelligent hiccups and access lockouts for over two hours Claude outage hits chat, API, vibe coding SaaS-pocalypse isn't coming any time soon SaaS-pocalypse isn't coming any time soon Half of German-speaking SAP users to stay on ECC to 2030 Half of German-speaking SAP users to stay on ECC to 2030 Salesforce CEO declared victory over flagging software sales Workday CEO's AI talk can't shake off weaker sales forecast Microsoft teases ‘reimagined SharePoint’ with added AI Palantir spent $25M on CEO flights for chatty Karp Microsoft throws spox under the bus in ICC email flap ServiceNow buys Pyramid Analytics ServiceNow buys Pyramid Analytics Supply chain breaches fuel cybercrime cycle, report says Apple inserts ads for its premium productivity services Apple inserts ads for its premium productivity services Workday CEO steps down amid layoffs and market jitters Workday CEO steps down amid layoffs and market jitters Counting the waves of tech industry BS from blockchain to AI Atlassian swears it can deliver AI without blowing out costs Workday layoffs to hit about 400 jobs Rise of AI means companies could pass on SaaS Estonia tests Euro alternatives amid Microsoft rollout MEP: 'The EU runs on Microsoft', Uncle Sam could turn it off Azure outages ripple across multiple dependent services Europe shrugs off tariffs, plots to end tech reliance on US Microsoft ends some standalone SharePoint and OneDrive plans TikTok’s US joint venture off to a rocky start Oracle, Michael Dell, invest in JV to run TikTok USA Mandiant plugs Salesforce leaks with open source tool Data storage cloud Snowflake buys ITOM platform Observe ServiceNow snags Microsoft vet to run legal amid M&A spree ServiceNow to buy Armis in $7.7 billion security deal ServiceNow unworried by Salesforce targeting its ITSM core ServiceNow mulls Armis buy to gain IT visibility Workday project at Washington University hits $266M Here we go again: Microsoft in UK court over cloud licensing
Vendors building tools to clean up messes made by AI agents
O'Ryan Johnson O'Ryan Johnson · 2026-03-11 · via The Register - Off-Prem: SaaS

AI + ML

AIOps is so powerful, vendors are building tools to clean up after agents break your infrastructure

Cohesity, ServiceNow and Datadog team on recoverability suite

Three more vendors have decided that the world needs tools to roll back mistakes made by AI, after Cohesity teamed with ServiceNow and Datadog on a recoverability service that will hunt down all the files and data corrupted by bad AI actors and restore systems to a “trusted state.”

The three companies believe that enterprises will use agentic AI to operate some of their systems – a practise often called "AIOps" – but also expect the software could botch the job or fall victim to malicious attacks. They therefore think organizations will need tools to recover from errors introduced by AI.

Users could of course wait for the market to mature so AI is less likely to make mistakes that need to be rolled back, and less susceptible to attack. Vendors aren’t making such caution easy, by adding agentic automation to their products – often in the form of tools that diagnose problems and then offer to fix them.

Cohesity plans to deliver the product before the end of the year. When it reaches the market, Cohesity will find itself in competition with Rubrik, which introduced a similar tool in August 2025, and native rollback capabilities that the likes of Cisco have built into their agentic tools.

There may be room for many players in this market, as analyst firm Gartner predicts up to 40 percent of enterprise applications will include integrated task-specific agents in 2026, up from less than five percent in 2025.

Rival analyst firm Forrester has warned that preventing agentic AI problems in the enterprise requires developers of agents to include guardrails, identity and access management controls, and strong oversight.

Cohesity says it addresses the risks agents pose by preserving immutable snapshots of AI environments and it allows for point-in-time recovery of agents, data, and supporting infrastructure, including files, databases, object storage, SaaS applications, vector stores, and agent memory, the company said.

ServiceNow and Datadog are helping Cohesity by providing control and observability platforms that monitor for anomalies. If the vendors’ tools spot a problem, Cohesity’s tools can trigger API-driven restorations across an IT estate, recovering AI agents and agent memory, vector databases, model configurations, training and fine tuning data, and enterprise data stores. ®