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On the Effect of Robot Errors on Human Teaching Dynamics
Jindan Huang, Isaac Sheidlower, Reuben M. Aronson, Elaine Schaer · 2024-09-16 · via cs.HC updates on arXiv.org

Human-in-the-loop learning is gaining popularity, particularly in the field of robotics, because it leverages human knowledge about real-world tasks to facilitate agent learning. When people instruct robots, they naturally adapt their teaching behavior in response to changes in robot performance. While current research predominantly focuses on integrating human teaching dynamics from an algorithmic perspective, understanding these dynamics from a human-centered standpoint is an under-explored, yet fundamental problem. Addressing this issue will enhance both robot learning and user experience. Therefore, this paper explores one potential factor contributing to the dynamic nature of human teaching: robot errors. We conducted a user study to investigate how the presence and severity of robot errors affect three dimensions of human teaching dynamics: feedback granularity, feedback richness, and teaching time, in both forced-choice and open-ended teaching contexts. The results show that people tend to spend more time teaching robots with errors, provide more detailed feedback over specific segments of a robot's trajectory, and that robot error can influence a teacher's choice of feedback modality. Our findings offer valuable insights for designing effective interfaces for interactive learning and optimizing algorithms to better understand human intentions.