





















Blind people use artificial intelligence-enabled visual assistance technologies (AI VAT) to gain visual access in their everyday lives, but these technologies are embedded with errors that may be difficult to verify non-visually. Previous studies have primarily explored sighted users' understanding of AI output and created vision-dependent explainable AI (XAI) features. We extend this body of literature by conducting an in-depth qualitative study with 26 blind people to understand their verification experiences and preferences. We begin by describing errors blind people encounter, highlighting how AI VAT fails to support complex document layouts, diverse languages, and cultural artifacts. We then illuminate how blind people make sense of AI through experimenting with AI VAT, employing non-visual skills, strategically including sighted people, and cross-referencing with other devices. Participants provided detailed opportunities for designing accessible XAI, such as affordances to support contestation. Informed by disability studies framework of misfitting and fitting, we unpacked harmful assumptions with AI VAT, underscoring the importance of celebrating disabled ways of knowing. Lastly, we offer practical takeaways for Responsible AI practice to push the field of accessible XAI forward.
此内容由惯性聚合(RSS阅读器)自动聚合整理,仅供阅读参考。 原文来自 — 版权归原作者所有。