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PrISM-Observer: Intervention Agent to Help Users Perform ...
Riku Arakawa, Hiromu Yakura, Mayank Goel · 2024-07-24 · via cs.HC updates on arXiv.org

We routinely perform procedures (such as cooking) that include a set of atomic steps. Often, inadvertent omission or misordering of a single step can lead to serious consequences, especially for those experiencing cognitive challenges such as dementia. This paper introduces PrISM-Observer, a smartwatch-based, context-aware, real-time intervention system designed to support daily tasks by preventing errors. Unlike traditional systems that require users to seek out information, the agent observes user actions and intervenes proactively. This capability is enabled by the agent's ability to continuously update its belief in the user's behavior in real-time through multimodal sensing and forecast optimal intervention moments and methods. We first validated the steps-tracking performance of our framework through evaluations across three datasets with different complexities. Then, we implemented a real-time agent system using a smartwatch and conducted a user study in a cooking task scenario. The system generated helpful interventions, and we gained positive feedback from the participants. The general applicability of PrISM-Observer to daily tasks promises broad applications, for instance, including support for users requiring more involved interventions, such as people with dementia or post-surgical patients.