Canterbury-Earlwood Caring Association's Gareth Wyatt (left) and St George Venues chief executive officer Craig Epton. Picture by Jim Gainsford.
St George Venues has introduced a dedicated welfare support service across its three venues, providing patrons and staff with access to free support for a range of personal, financial and wellbeing issues.
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The service is being delivered by Gareth Wyatt and Sara Dzamarija from Canterbury-Earlwood Caring Association, a not-for-profit community organisation that provides support programs for seniors, children, families, young people, carers and people experiencing hardship.
A collective of St George Leagues Club, St George Masonic Club and Arncliffe Scots.St George Venues CEO Craig Epton said the initiative reflects the organisation's strong commitment to supporting the wellbeing of its members, guests and staff.
"We are incredibly proud to offer this service free of charge to all patrons," Mr Epton said. "Providing access to a welfare officer delivers a vital layer of support that is often under-represented, and it reflects our genuine commitment to the wellbeing of our members and the wider community, not just compliance, but care."
Mr Epton said the service also provides important support for staff, who are often the first point of contact when patrons are experiencing personal challenges.
"Gareth and Sara provide invaluable support to our staff," he said. "As a club, we are a natural gathering place, and our team builds close, trusted relationships with patrons. As a result, staff are often exposed to complex social and personal issues well beyond their traditional roles. Having Gareth and Sara available ensures our staff are supported, guided and never left carrying those conversations alone."
Mr Wyatt said the role is one of the first of its kind in the NSW club sector and creates a more accessible pathway for people who may need help.
"It's a unique role and one of the first for a NSW club," he said. "What's important is that people know support is available and that there is someone they can speak to in confidence if they need assistance."
Mr Wyatt began in the role in December and works with patrons who may be facing a variety of pressures, including financial stress, family challenges, emotional wellbeing concerns and gambling-related harm.
He said clubs can play an important role in helping connect people with the right support services.
"For some people, taking the first step and asking for help can be the hardest part," he said. "Our role is to provide a supportive and respectful environment where people can have that conversation and be connected with the help they need."
St George Venues said the initiative is part of its broader commitment to community wellbeing and ensuring patrons have access to practical support when they need it.
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