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Compliance Solutions for Websites, Apps and Organizations | iubenda

AI can build your website. It can't manage your consent. | iubenda Browser signals and machine-readable consent: what they are and what the EU’s Digital Omnibus could change California Consumer Privacy Act (CCPA): Complete Guide How to increase your cookie banner opt-in rates: 5 mistakes to fix today | iubenda DPO Newsletter: Global Data Protection & Privacy News (issue #153) Why your consent management setup is a marketing performance question Everything you need to know about GDPR The redesigned cookie banner and configurator What nobody tells you about handing over the company you built European marketers are betting on retention. Privacy could be the edge they’re not using yet. The 5 best alternatives to Didomi in 2026: Pros, cons, pricing, and comparison Looking back on 15 years: what iubenda's founder would tell his 2011 self | iubenda The best cookie policy generator in 2026 DPO Newsletter: Global Data Protection & Privacy News (issue #152) | iubenda What publishers should expect from the EU’s Digital Omnibus proposal Uncertainty is the biggest blocker to AI adoption in marketing | iubenda Everything AI app builders need to know about vibecoding and privacy compliance | iubenda Introducing 1-Click Embedding for Google Tag Manager The Essential Small Business Terms and Conditions Template: What You Need to Know Terms of Use Template | iubenda IAB Europe Raises Concerns Over GDPR Procedural Regulation Draft Report | iubenda Learn from HelloFresh's Costly Mistake: Ensure Compliance with iubenda | iubenda Understanding the Spanish DPA Guide on Audience Measurement Cookies | iubenda The Austrian Data Protection Authority's FAQs on Cookies and Privacy | iubenda DPO Newsletter: Global Data Protection & Privacy News (issue #127) | iubenda Microsoft Ensuring European Data Stays Within the EU Cloud Boundary | iubenda Businesses Beware: ICO’s Record £14.3m in Fines for Data Misuse in 2023 Understanding the Risks and Responsibilities of Model-as-a-Service Companies in AI Development Facebook's New “Link History” Feature: A Blend of Convenience and Surveillance? | iubenda OpenAI’s Strategic Move in the EU: Aligning with Data Privacy Regulations
Google is sending emails asking users to comply with the ...
Carla Gonzalez Cidoncha · 2024-01-30 · via Compliance Solutions for Websites, Apps and Organizations | iubenda

Google is taking the enforcement of the EU User Consent Policy very seriously. Many Google users, who were found in violation of the Policy, are receiving an email that invites them to take action in order to avoid any repercussions, such as the suspension of their account.

Google EU user consent policy

The text of the email

Here below, you can read the text of the email, which was shared on X/Twitter by a Google Ads user:

Please check the site(s) or app(s) listed in the attached file and take action to ensure they comply with our Policy. We will re-review your site(s) or app(s) regularly and monitor your account. We may take action, including suspension, if the Policy violations have not been resolved.

The EU User Consent Policy outlines your responsibility as a user of our ad technology to:

  • Obtain EEA along with UK end users’ consent to:
    • the use of cookies or other local storage where legally required; and
    • the collection, sharing, and use of personal data for personalization of ads.
  • Identify each party that may collect, receive or use end users’ personal data as a consequence of your use of a Google product.
  • Provide end users with prominent and easily accessible information about those parties’ use of personal data.

What is the EU User Consent Policy?

The EU User Consent Policy was first issued in 2015 and then updated in 2018 when the GDPR was enforced. Basically, if the GDPR and the Cookie Law apply to you, you need users’ consent to use Google products, which often rely on technologies such as cookies or local storage.

How to avoid the suspension of your account

The latest update of the EU User Consent Policy was announced on January 18th, 2024. Google is enhancing the enforcement of the policy, making it stricter. In particular, from now on, publishers and advertisers showing ads to consumers in the European Economic Area (EEA) and the UK need to send verifiable consent signals through Google Consent Mode v2.

The best and most efficient way of doing this is through a Google-certified CMP, like iubenda. A CMP with a Google Consent Mode integration will automatically pass the consent signals, without any effort on your behalf.

Comply with the EU User Consent Policy

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