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The messing-with-the-user part is, ostensibly, for their benefit. Making something not appear in the usual position, or not behave the usual way, becomes a speed bump, cancels out motor memory, and forces a conscious reaction rather than flying through the interface on autopilot.
The simplest example is dialogs that ask about dangerous actions suspending the “default action happens when you press Enter” behaviour:
(There is a way to continue the dialog on the right using the keyboard alone – but it’s only via ⌘R and not the default, breezy Enter.)
Another version is swapping buttons or showing them in an otherwise unusual order:
But remember when I said “can only happen in onscreen interfaces?” Well. The apotheosis of this very idea, spotted in a New York alley, proves otherwise:
It’s a Hirsch ScramblePad, inconsistent very much by design, a login mechanism where every time the digits get put in a different place.
The idea is meant to help with two problems:
I understand “ScramblePad” was the original product (here’s the patent with some nice illustrations), and the name got genericized since. Here’s competition, MIWA Random Tenkey – once probably so much more futuristic, today equally quaint:
One can occasionally see more modern versions today:
But back to our beloved screens, where some banking web apps copied the idea:
And even recently, Motorola touted it as a feature on their phones:
I’m not a security expert, so I won’t try to opine how effective those things are. I tried to research whether forcing a password out of motor memory – which these will accomplish – is ultimately better or worse, but a lot of the papers I found were inconclusive. (As always, some of the theoretically good ideas for security bounce off of human limitations and convenience: Forcing someone to remember a password might mean they will write it down somewhere, effectively making things worse.)
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